Assistant Store Manager

THE WHITE COMPANY; Harrogate; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Harrogate is seeking an Assistant Store Manager to support operational activities and drive sales. The role involves leading a high-performance team, achieving KPIs, and maximizing customer service. Ideal candidates will demonstrate retail experience and a passion for developing teams. The company offers competitive salaries and extensive benefits, including product discounts and a comprehensive pension scheme.

Benefits

50% discount on products

25 days holiday

Volunteer Day

Annual bonus scheme

Private Medical Insurance

Qualifications

• Proven track record in maximizing sales and profitability.
• Experience in training and developing teams.
• Ability to manage customer experience in retail.

Responsibilities

• Support the Store Manager with operational and commercial activities.
• Establish a high-performance sales team.
• Assist in managing store expenses.

Skills

Sales Maximization

Team Leadership

Customer Service

Cost Control

Job description

Our Role

As an Assistant Store Manager, you will support the Store Manager with all operational and commercial activities in your store. You will provide clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values as a passionate, inspiring, and resourceful leader. With a proven track record in maximizing sales and profitability in a fast-paced retail environment, you will coach and develop your team to reach their potential and demonstrate your knowledge and passion for The White Company.

What you'll be doing

• Maximize contribution by helping to achieve sales targets and controlling costs.
• Assist the Store Manager in managing store expenses without compromising store objectives.
• Assist in training, developing, and motivating staff to achieve high levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please refer to the attached Job Description for more details.

What we offer you

At The White Company, we value employees who go the extra mile. We offer great benefits and competitive salaries:

• 50% discount on our products
• 25 days holiday, rising to 28 after service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme
• Perk Place Benefits Platform with discounts on wellbeing and lifestyle
• Automatic enrollment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance after successful probation
• Social events including Christmas parties throughout the year

Our Equality, Diversity, and Inclusion statement of commitment

We are dedicated to fostering an inclusive culture that celebrates diverse backgrounds and identities. We want everyone to bring their authentic selves to work, where contributions are valued and perspectives appreciated. We are committed to an active Equality, Diversity, and Inclusion policy starting from our recruitment process. We invite you to join us on this journey.

Our Sustainability statement of commitment

We aim to build a sustainable legacy for a brighter future for people and the planet. We believe this should be reflected in all we do.