Assistant Store Manager

Frasers Group; Greenhithe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury fashion retailer in Greenhithe is seeking an experienced Assistant Store Manager to enhance sales and customer experience. This role demands a strong background in retail, excellent leadership and communication skills, and a passion for fashion. The successful candidate will ensure top-notch service, drive team performance, and maintain high standards across the store. Competitive bonuses and staff discounts are offered.

Benefits

Weekly/Monthly & Quarterly Commercial Bonuses

Commission led bonuses

28 Days Holiday

40% Instore Uniform Discount

Discounted Gym membership

20% Discount across Frasers Group brands

Qualifications

• Strong clientele background with personal contacts.
• Previous retail experience in the premium sector preferred.
• Exceptional people management with strong leadership skills.
• Excellent communication and organizational abilities.
• High level of brand awareness and product knowledge.

Responsibilities

• Maximize turnover to exceed targets and improve performance.
• Manage and motivate team performance to meet sales targets.
• Drive sales on the shop floor both personally and via the team.
• Ensure exceptional customer service is delivered at all times.
• Maintain awareness of market trends and local competitors.

Skills

Clientele background

Leadership skills

Communication skills

Analytical skills

Brand awareness

Fashion retail passion

Organizational skills

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Managerto join ourFlannels team.

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area
• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Additional Information

• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watchTHIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands