Assistant Store Manager

Toolstation; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major retail company in the United Kingdom is seeking a dedicated team leader to oversee store operations. The ideal candidate will be experienced in retail and excel in customer service, fostering a positive team environment. This role includes daily management tasks and coaching team members to achieve outstanding results, along with great benefits and opportunities for personal development.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all companies

Qualifications

• Experience in retail and leading a team.
• Dedication to delivering superb customer service.
• Ability to maintain a positive work environment.

Responsibilities

• Lead and motivate a team to achieve store targets.
• Manage daily operations including deliveries and customer service.
• Ensure a clean and well-stocked store environment.

Skills

Retail experience

Team leadership

Customer service

Positive attitude

Flexibility

Job description

Overview

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Toolstation is interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow. This role involves leading a team, serving customers, checking deliveries, picking items from the warehouse, and stocking shelves. It can be hot in the summer and cold in the winter, but taking pride in what you and the team do will be noticed by our customers.

What you’ll do

At Toolstation, we’re interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.

• Day-to-day

• Supporting. Whether you’re deputising for the Store Manager in their absence or supporting them in achieving and exceeding targets.
• Leading. Coaching, motivating and engaging the team to create a great place to work where engagement is key.
• Mucking in. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile, no matter how busy you are.
• Asking questions and building relationships. Ensuring our customers leave the branch with everything they need for the job.
• Building a fun working environment. Maintaining product availability and high branch standards, while creating a workplace everyone loves.

What you’ll bring

• Knowledge. Use your retail experience and understanding of leading a team to deliver great results.
• Hard work and passion. Be dedicated to leading a team to deliver superb customer service and amazing results.
• A love of team work. Be happy to muck in and get your hands dirty.
• A positive attitude. Ensure customers have a great experience while keeping the team motivated even in adversity.
• Flexibility. Be there when needed, open to change and additional responsibility.
• Yourself. Bring your whole self to work and let your personality shine.

What you’ll get

You’ll have opportunities to express your personality and potential, with training and development including access to Toolstation Academy programmes. You’ll also receive benefits typical of a major retailer, including:

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers

Toolstation. The story so far.

We’re one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.