Assistant Store Manager

British Heart Foundation; Cleveleys; On-site; GBP 20,000 - 28,000; Part time

Job summary

A leading charity organization seeks an Assistant Store Manager in Cleveleys to support store operations, inspire staff, and drive sales. Ideal for proactive individuals with a knack for customer service and team development. Enjoy benefits like generous annual leave and opportunities for internal progression.

Benefits

38 days annual leave

Early wage access

Enhanced family policies

Discounts

Health plans

Pension contributions

Qualifications

• Experience in a customer-facing role.
• Supervisory experience.
• Results-driven with a passion for customer service.

Responsibilities

• Support day-to-day running of the store and take responsibility in the manager's absence.
• Ensure high standards of customer service and achieve sales targets.
• Contribute to stock management and volunteer development.

Skills

Customer service

Supervisory skills

Commercial awareness

Team development

Integrity

Job description

The opportunity

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our fashion store team in Cleveleys (FY5 1AD) so we could be the perfect match!

What does this role involve:

• Supporting the Store Manager with the day-to-day running of the store and taking full responsibility in their absence.
• Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values.
• Contributing towards the success of the store by ensuring high standards of customer service, achieving targets, maintaining visual merchandising, maximizing sales through physical and digital channels, supporting recruitment and development of volunteers, and working with the manager to generate stock.

Our stores are fast-paced and trade 7 days a week, which requires flexibility to work weekends and bank holidays on a rota basis. This role will work 21 hours across the week.

Due to the volume of donations, the role can be physically demanding at times, but it is also rewarding as you help fund life-saving research.

What are we looking for:

• Experience in a customer-facing role
• Supervisory experience
• Commercially driven to encourage new ideas
• An inclusive approach to developing teams
• A passion for delivering exceptional customer service and achieving high retail standards
• Results-driven with integrity and respect for the right way to achieve results

Why join the BHF?

We offer a wide range of quality furniture, clothing, jewelry, and more, available in store and online. We connect with local communities, reduce waste, and fund lifesaving research for heart and circulatory conditions.

Our culture promotes internal progression, and our benefits include 38 days annual leave, early wage access, enhanced family policies, discounts, health plans, pension contributions, and more.

To apply, click the “Apply” button below, complete the application form, submit your CV, and upload your employment history.

What do I need to know?

• Employment is subject to a satisfactory DBS check.
• We are committed to fairness and use anonymous CVs during the application process.
• Early applications are encouraged as the advert may close early.
• Sponsorship is unlikely due to salary criteria.