Assistant Store Manager

JR United Kingdom; Chester; On-site; GBP 25,000 - 38,000; Full time

Job summary

A leading outdoor retail company seeks an Assistant Store Manager for its Fort William location. The successful candidate will manage store profitability, lead a dedicated team, and ensure excellent customer service. Ideal applicants will have retail management experience, strong KPI awareness, and an interest in outdoor activities.

Benefits

30 days holiday, increasing to 32 after 2 years

Corporate discounts for employees, friends, and family

Employee Assistance Programme

Qualifications

• Previous experience in retail, ideally as a supervisor or manager.
• Knowledge of the outdoor sports market is a plus.
• Ability to analyze and respond to sales figures.

Responsibilities

• Manage store performance, customer service, and daily operations.
• Ensure compliance with company policies and HR procedures.
• Evaluate performance based on KPIs and implement improvements.

Skills

Merchandising experience

Team management

Training and development

Public dealing

Cash handling

Stock room management

Product knowledge

Health & safety regulations

Participation in outdoor activities

Education

Retail management experience

Job description

As the Assistant Store Manager of our iconic store in Fort William, you will assist in managing the profit and loss of your store through effective team leadership. We seek candidates who are commercially aware and KPI-focused, with a strong ability to monitor and respond to sales figures to ensure profitability. Customer service is paramount, and you will be expected to drive excellent service through the sales team and lead by example.

The ideal applicant must have retail experience, preferably at supervisor or management level. Knowledge of the outdoor sports market would be advantageous.

Key Skills and Experience:

• Experience in merchandising within a retail environment.
• Team management experience.
• Ability to train and develop team members.
• Experience dealing with the public.
• Cash handling and banking experience.
• Stock room management experience.
• Good product knowledge.
• Understanding of health & safety regulations.
• Active participation in outdoor activities.

Typical Responsibilities:

• Accountability for overall store performance, including customer service, team management, product management, and daily operations.
• Ensuring compliance with company policies and operational procedures, including handling disciplinary actions and investigations in coordination with HR.
• Providing innovative and practical solutions to store challenges.
• Evaluating performance using KPIs and identifying areas for improvement.

Working for Nevisport:

• 30 days holiday, increasing to 32 days after 2 years, promoting a healthy work-life balance and outdoor exploration.
• Corporate discounts for employees, friends, and family.
• Access to our Employee Assistance Programme and more benefits.

We are looking for dedicated, like-minded individuals to join our team and contribute to our continued success. If this role aligns with your skills and career goals, we encourage you to apply.

Salary will be based on experience and fit, and will be discussed at the offer stage. For any questions, please contact us.