Assistant Store Manager

Claire's; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as an Assistant Store Manager in Chelmsford. You will drive sales, ensure excellent customer service, and support team development. This role offers growth opportunities in a fun and inclusive environment.

Qualifications

• Minimum one year retail management experience.
• Ability to analyze sales reports and strategically problem solve.

Responsibilities

• Support Store Manager in driving sales and achieving targets.
• Deliver the finest level of customer service.
• Assist in training and coaching the store team.

Skills

Communication

Organizational Skills

Customer Service

Problem Solving

Education

High school diploma or equivalent

Tools

POS system

Job description

As an Assistant Store Manager at Claires, you will support your Store Manager with the following;

• Sales and profit: Driving and achieving retail store targets
• Customer service: delivering the finest level of customer service
• Store operations: keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing (you will receive full training)
• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

About You

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understands the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

The Claire's Experience.

We’re a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people.

Do work that inspires.
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.

Play as a team.
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.

Be true to you.
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.

Evolve yourself.
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.

Claire's Values
Learn more about our company and values @ Claire's Values

Available Roles
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.