Assistant Store Manager

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current market trends, understand forthcoming customer promotions, and monitor local competitors
• Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
• Drive and deliver KPIs
• Carry out all additional duties within the defined responsibilities and accountability for your role

Qualifications

Skills and knowledge:

• Strong clientele background with a solid database of personal contacts and clients
• Previous retail experience within the luxury or premium sector is preferred
• Exceptional people management skills, with strong leadership and motivational abilities
• Excellent communication, planning, and organizational skills
• Strong analytical skills, with the ability to interpret financial and sales data
• High level of brand awareness and product knowledge
• Awareness of the local area

Personal qualities

• High energy to drive projects to completion
• Confident and assertive
• Positive, enthusiastic, with a can-do attitude
• Passion for fashion retail
• Professional manner
• Trend-aware, fashion-conscious, and well-presented at all times

Additional Information

• Basic salary of £32,161 per annum
• Weekly, monthly, and quarterly commercial bonuses
• Stocktake bonuses
• Commission-based bonuses across a wide range of products
• Monthly group rewards and recognition
• Long service awards
• Participation in the Fearless1000 Incentive Scheme (see video for details)
• Development courses with national qualifications
• 28 days holiday
• 50% in-store uniform discount
• Discounted gym membership
• 20% group-wide discount across all Frasers Group brands