Assistant Store Manager

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About FLANNELS

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Opportunity: Assistant Store Manager

To continue our growth and expansion, we now require a truly exceptional, driven, and proven Assistant Store Manager to join our FLANNELS team at our new store in Castleford.

Key Responsibilities:

1. Maximise turnover to exceed targets and identify opportunities for performance improvement.
2. Manage and motivate the team to meet and surpass sales targets.
3. Be a strong presence on the shop floor to drive sales personally and through the team.
4. Ensure exceptional customer service at all times.
5. Equip team members with the tools and knowledge to meet business objectives.
6. Manage presentation and merchandising of seasonal stock according to Head Office directives.
7. Stay aware of current market trends, upcoming promotions, and monitor local competitors.
8. Ensure all paperwork, policies, and procedures are followed efficiently and accurately.
9. Drive and deliver KPIs.
10. Perform additional duties as necessary within your role’s responsibilities.

Skills and Knowledge:

• Strong clientele background with a solid database of contacts and clients.
• Experience in retail within the luxury or premium sector is preferred.
• Exceptional people management, leadership, and motivational skills.
• Excellent communication, planning, and organizational skills.
• Strong analytical skills with the ability to interpret financial and sales data.
• High level of brand awareness and product knowledge.
• Awareness of the local area.
• High energy to drive projects to completion.
• Confident, assertive, positive, and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional appearance and manner.
• Trend-aware, fashion-conscious, and well-presented.

Benefits:

• Basic salary of £32,161 per annum.
• Weekly, monthly, and quarterly bonuses including commercial, stocktake, and product commissions.
• Monthly group rewards and recognition.
• Long service awards.
• Join the Fearless1000 Incentive Scheme — watch this video to learn more.
• Development courses with national qualifications.
• 28 days holiday.
• 50% in-store uniform discount.
• Discounted gym membership.
• Group-wide 20% discount across all Frasers Group brands.