Assistant Store Manager

CLAIRE'S; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as an Assistant Store Manager, where you will play a key role in driving sales and providing exceptional customer service. In this dynamic position, you will assist in training and coaching the store team while ensuring smooth store operations. With a focus on commerciality and merchandising, you will help create an engaging shopping experience for our diverse customer base. This is a fantastic opportunity to grow your career in a fun and supportive environment that values your development and ambition.

Qualifications

• Minimum one year of retail management experience is required.
• Excellent communication and organizational skills are essential.

Responsibilities

• Support the Store Manager in driving sales and achieving retail targets.
• Deliver exceptional customer service and maintain store operations.

Skills

Verbal Communication

Written Communication

Organizational Skills

Customer Service

Analytical Skills

Problem Solving

Education

High School Diploma

Tools

POS System

Basic Computer Skills

Job description

About the Role

As an Assistant Store Manager at Claires, you will support your Store Manager with the following:

• Sales and profit: Driving and achieving retail store targets
• Customer service: Delivering the finest level of customer service
• Store operations: Keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing: You will receive full training

About Claire's

Claire's is a leading high street fashion retailer with over 3000 stores globally. We specialize in fashionable jewelry, accessories, and cosmetics products. Our core customer ranges from children to young women, accommodating all moods, attitudes, and styles, including feminine and pretty, unique/individual, and the latest catwalk trends. We are a fun place to work and encourage all store members to wear our product. We support your development! If you're committed, ambitious, and willing to learn, we will provide you with the skills you need to grow in our company.

About You

To be successful in this role, you should have:

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understanding of the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.