Assistant Store Manager

JR United Kingdom; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Belfast seeks an Assistant Store Manager. You will enhance sales, support team development, and drive exceptional customer experiences. Looking for someone with team management experience and a positive attitude. Flexible working hours and great benefits included.

Benefits

Generous employee discount up to 60%

Flexible holiday entitlement of 30 days

Annual discretionary profit-related bonus

Qualifications

• Experience in team management essential.
• Positivity and readiness to take on challenges.
• Exceptional organization skills and natural multi-tasking ability.

Responsibilities

• Analyse reports to measure store success.
• Lead the team to meet individual and store objectives.
• Ensure exceptional customer experiences.

Skills

Team management

Positivity

Exceptional organization skills

Multi-tasking ability

Customer service

Job description

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We are looking for an Assistant Store Manager to join Team OB in our Belfast Arthur Street store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

About us

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

About the role

OB Assistant Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Lead by example and provide guidance to all team members, ensuring their personal objectives and the store's objectives are met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Ensure the team always adheres to OB operational standards.
• Maintain an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
• Benefits include: generous employee discount up to 60% off all OB products, free access to our 24-hour employee assistance programme with Care First, flexible holiday entitlement of 30 days (including bank holidays), increasing to 35 days with length of service, an annual discretionary profit-related bonus scheme, free membership for our Westfield Health Cash Plan or Private Medical, Refer a Friend incentive, enhanced maternity, paternity, adoption and shared parental leave, an Equity, Diversity and Inclusivity Voice network and EDI team, Mental Health First Aider support, education and support through 360L eLearning platform, and free refreshments and treats in store.

  What we look for

  • Experience in team management.
  • Positivity, vibrancy and readiness to take on challenges.
  • Someone who is kind, helpful and considerate towards customers and team members alike.
  • Exceptional organisation skills and natural multi-tasking ability.
  • Ambition, resourcefulness and a desire to learn more.