Assistant Store Manager

JR United Kingdom; Banbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the paint industry is seeking a Store Supervisor who will support the Store Manager and oversee sales team performance. This full-time position involves fostering customer relations and team engagement while contributing to the store's financial success. Competitive salary and benefits are available.

Benefits

25 days holiday excluding bank holidays

Income protection

Company pension

Employee Assistance Programme

Staff discount at Dulux Decorator Centre stores

Flexible benefits scheme including Gymflex

Qualifications

• Proven experience in supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues.
• Driver's license is required.

Responsibilities

• Support the Store Manager in increasing sales and market share.
• Assist in nurturing a high-performing sales team to deliver excellent customer experience.
• Manage store standards in line with the DDC Operational Excellence Guide.

Skills

Communication

Customer Service

Interpersonal Skills

Teamwork

Job description

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We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens, and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. It is important that you have the ability to cover for the Store Manager in their absence.

This is a full-time 40-hour per week role, and you need to be available to work shifts between 7 am and 5 pm, Monday to Friday. You will also work some occasional Saturday shifts.

Job Responsibilities

• Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
• Assist in nurturing a high-performing sales team to deliver an outstanding customer experience.
• Own & manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimizing margin, cost efficiency & protecting against stock/cash losses.
• Cultivate & maintain strong customer relationships.
• Help review performance and monitor customer/store trends.

Job Requirements

• Proven experience in supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues.
• Comfortable using business systems.
• Commercially astute.
• Driver's license.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organized & with an eye for detail.
• Calm under pressure.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope, and impact. Our comprehensive packages include:

• Competitive salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme including Gymflex, retail card, dental cover, and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link, and we will get right back to you.

We are advocates of a healthy work-life balance and mental wellbeing. We are happy to consider flexible working options for all our roles.

At AkzoNobel, we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a climate of tolerance. Our talent acquisition process is an integral part of this journey, as it helps set the foundation for a diverse environment. We train and educate on the implications of unconscious bias to ensure our TA and hiring managers are mindful and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.