Assistant Store Manager

www.findapprenticeship.service.gov.uk - Jobboard; Aberdeen City; On-site; GBP 22,000 - 28,000; Full time

Job summary

A charitable organization is seeking an Assistant Store Manager to support daily operations in a fashion store environment. The role involves inspiring staff, achieving sales targets, and maintaining retail standards. Ideal candidates will have customer-facing and supervisory experience, along with a passion for exceptional service. Various staff benefits and development opportunities are provided.

Benefits

38 days annual leave

Wagestream early wage access

25% staff discount

Health cash plan

Pension contributions up to 10%

Qualifications

• Experience in a customer-facing role required.
• Supervisory experience is a must.
• Proactive approach to new ideas desired.

Responsibilities

• Support daily store operations and take charge in the manager's absence.
• Inspire and support staff to deliver excellent customer service.
• Achieve sales targets and maintain high visual merchandising standards.

Skills

Customer service experience

Supervisory experience

Commercial awareness

Team development

Results-oriented mindset

Job description

Are you looking for an opportunity to progress in store management?

We’re seeking an Assistant Store Manager to join our fashion store team in (AB11 5BP). This could be the perfect match for you!

Role Responsibilities:

• Support the Store Manager with daily store operations and take full responsibility in their absence.
• Inspire and support staff and volunteers to deliver an excellent customer experience that reflects our values.
• Ensure the highest standards of customer service.
• Achieve sales targets and maintain high visual merchandising standards.
• Maximise sales through physical and digital channels.
• Support recruitment and development of volunteers.
• Participate in campaign activities and contribute to stock generation in collaboration with the manager.

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. Please note, this role involves working 5 out of 7 days.

Due to the volume of collections, deliveries, and donations, the role can be physically demanding but rewarding, as you contribute to funding life-saving research.

Candidate Requirements:

• Experience in a customer-facing role.
• Supervisory experience.
• Commercially driven with a proactive approach to new ideas.
• Inclusive approach to team development.
• Passion for delivering exceptional customer service and maintaining retail standards.
• Results-oriented with integrity.

About Us:

At the British Heart Foundation (BHF), we offer a wide range of quality furniture, clothing, jewellery, and more, available in-store and online. Our vision is a world where everyone has a healthier heart for longer, funded through cutting-edge research and innovation.

We also focus on community engagement and environmental sustainability, reducing waste and preventing millions of items from landfill each year. Our diversity and inclusion strategies foster an environment where all colleagues and volunteers can succeed.

Why Join Us?

We promote internal career progression and support your development. Our staff benefits include:

• 38 days annual leave (plus buy/sell options)
• Wagestream early wage access
• Additional support leave
• Enhanced family policies
• 25% staff discount
• Health cash plan
• Access to Virtual GP and Employee Assistance Programme
• Pension contributions up to 10%
• Cycle to work scheme
• Discounts on gym memberships and retailer partnerships