Assistant Specialty Manager B6

NHS; Guildford; On-site; GBP 39,000 - 48,000; Full time

Job summary

Join a progressive Audiology Department at Royal Surrey County Hospital as an Assistant Specialty Manager. This role involves managing operations, leading a team, and supporting service delivery in a busy clinical environment while contributing to patient care and departmental goals.

Benefits

Comprehensive health and wellbeing program

Investment in professional development

Qualifications

• Demonstrable operational management experience within the NHS.
• Evidence of project management skills.
• Ability to manage and develop teams.

Responsibilities

• Support day-to-day operational management of Audiology.
• Investigate complaints and incidents.
• Attend meetings to represent Head of Service.

Skills

Operational management experience

Project management

Leadership skills

Excellent communication

Education

Degree or equivalent professional qualification

Post-graduate qualification

Job description

Job Summary

We are looking for an enthusiastic Assistant Specialty Manager to join our Audiology Department at the Royal Surrey County Hospital in Guildford. If you thrive on working in a busy environment, have good organisation skills and have experience in communicating with professionals and the public then this is the job for you!

The postholder will be supporting the day-to-day management of Administrative services within the Audiology service and work closely with clinicians/administrators to ensure RTT and diagnostic waiting times are met.

They'll attend SBU and divisional meetings to represent the Head of Service and assist in the preparation of operational reports.

Main duties of the job

This post will support the day-to-day operational management of one or more SBUs.

They'll take responsibility in investigating complaints and incidents and production of governance reports. During contact with the public they will be representing the department in a professional manner, be deaf aware and work efficiently in a busy and demanding environment.

The RSCH Audiology department is a progressive department where our patients, quality of service, research, education and training are priority. We provide a comprehensive audiology service including a diagnostic and rehabilitation service for children/adults, Baha service, Vestibular diagnostics and rehabilitation service, Tinnitus and Hyperacousis service and the provision of private hearing aids.

The postholder will have the opportunity to develop their skills, help develop the service, interact with students and be part of a friendly, supportive and highly professional team.

About Us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,205 to £47,084 a year Per annum (pro rata) inc HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

384-AR-EMF18502

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Job Description

Job responsibilities

Please See The Attached Job Description And Person Specification.

To assist the Specialty Manager in the operational and strategic delivery of the SBU providing business support to each department.

To be the line manager for Administrators with SBUs and any other relevant team members.

Job Description

Job responsibilities

Please See The Attached Job Description And Person Specification.

To assist the Specialty Manager in the operational and strategic delivery of the SBU providing business support to each department.

To be the line manager for Administrators with SBUs and any other relevant team members.

Person Specification

Qualifications

Essential

• Degree or equivalent professional qualification
• Evidence of significant personal development
  
  

Desirable

• Post-graduate qualification
  
  

Knowledge

Essential

• Demonstrable operational management experience within the NHS
• Evidence of project management to facilitate service change
• Evidence of managing/developing teams
• Evidence of comprehension of managing budgets
• Evidence of understanding large & complex clinical environments
• Excellent oral and written communication skills
• Leadership, supervisory & decision making skills
• Knowledge & understanding of the 18weeks RTT & PTL management
  
  

Desirable

• Background within NHS
• Detailed knowledge of the service requirements & current issues within the department(s)
• Knowledge of SBU pathway management
  
  

Person Specification

Essential

• Demonstrable operational management experience within the NHS
• Evidence of project management to facilitate service change
• Evidence of managing/developing teams
• Evidence of comprehension of managing budgets
• Evidence of understanding large & complex clinical environments
• Excellent oral and written communication skills
• Leadership, supervisory & decision making skills
• Knowledge & understanding of the 18weeks RTT & PTL management
  
  

Desirable

• Background within NHS
• Detailed knowledge of the service requirements & current issues within the department(s)
• Knowledge of SBU pathway management
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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