Assistant Spa Manager

Champneys; Henlow; On-site; GBP 26,000 - 34,000; Full time

Job summary

Champneys Henlow recherche un Assistant Spa Manager passionné par le bien-être pour soutenir la gestion du spa. Le candidat idéal a une expérience en gestion et dans le domaine des soins spa, et est orienté vers un service client exceptionnel. Avec des avantages variés allant de remises sur les produits à des expériences spa, c'est une occasion unique de progresser dans un environnement inspirant.

Benefits

Incentives de bien-être

Séjours ou journées spa

Technologie appliquée pour les formulaires essentiels

Événements pour collègues

Remises sur les séjours pour amis et famille

Journée spa gratuite après la période d'essai

Remise de 50% sur les produits Champneys

Remises sur les partenaires comme Elemis et Clarins

Membres de club de santé à prix réduit

Stationnement gratuit

Uniforme professionnel

Qualifications

• Expérience antérieure en tant que Senior Spa Therapist.
• Capacité à gérer une équipe.
• Certification NVQ Niveau 2 et 3.

Responsibilities

• Assister le Spa Manager dans l'opération quotidienne du département de traitement.
• Former l'équipe aux normes élevées.
• Assurer la satisfaction des clients et atteindre les objectifs de vente.

Skills

Gestion d'équipe

Service client

Education

NVQ Niveau 2 et 3 ou équivalent

Job description

Champneys Henlow

Contract: Full Time

Salary: Competitive

When we opened our doors in 1925, Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty, and Wellbeing are inextricably intertwined. For the last 90 years, we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you—mind, body, and soul.

Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. We proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping you reach your full potential and progress with us.

As the Assistant Spa Manager, you will support the Spa Manager in ensuring the smooth operation of the treatment department and provide effective professional management to your team regarding training, standards, and meeting sales targets. Guest satisfaction is our priority; you will ensure guest schedules are suitable and that extra care is taken at all times.

You will assist in training your team to the highest standards, help guests with their needs throughout their stay, and ensure they leave wanting more. You will maintain high standards of presentation and cleanliness and support your team in achieving retail and treatment sales targets.

Requirements for this role include previous experience as a Senior Spa Therapist, experience in managing people, and holding an NVQ Level 2 and 3 or equivalent.

Benefits

Being an iconic wellbeing brand, we offer benefits that align with our vision to make you feel happier and healthier inside and out. You will work in a great environment and have access to:

• Health, Wellness, and Wellbeing incentives
• Champneys experiences (overnight stays or spa days)
• App technology for essential forms
• In-house social media connecting our Champneys Family
• Colleague events that motivate, reward, and engage
• Discounted stays for you, friends, and family at our hotels or resorts
• Complimentary Spa Day after probation
• 50% discount on Champneys products
• Discounts on partner brands Elemis and Clarins
• Discounted health club memberships
• Merlin Entertainments attractions
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional uniform