Assistant Shop Manager (Stirling 76)

Cancer Research UK; Stirling; On-site; Part time

Job summary

Cancer Research UK seeks a motivated Assistant Shop Manager to support the store manager and enhance customer service while maximizing income and building community relationships. This part-time position involves overseeing staff and maintaining shop standards, making it ideal for someone passionate about contributing to cancer research's mission.

Benefits

Generous salary and benefits package

Career and personal development opportunities

Confidential wellbeing support

Flexible leave

Gym membership discounts

Qualifications

• Experience of working in a lively and vibrant environment.
• Ability to create relationships and communicate well.
• Flexibility to work on a rota basis.

Responsibilities

• Support the shop manager in running the store.
• Lead customer service initiatives.
• Organize fundraising events.

Skills

Customer service knowledge

Adaptability

Commercial awareness

Communication

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£12.78 - £14.91 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 22.5 hours per week

Location: Stirling 76 Shop

Closing date: 8th June 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

**The internal title for this role is Assistant Shop Manager.**

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated Assistant Shop Manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
2. Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Supporting the shop manager in the organization and delivery of creative fundraising events for your store to achieve fundraising targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Deputising for the shop manager in their absence.
9. Performing manual handling and physical activities as required within daily duties.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including working effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility to work on a rota basis, meeting the needs of the business while respecting your personal life.

[Download the full role profile]

What will I gain?

We support you with a generous salary and benefits package, career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

For more information, contact [e-mail].

How do I apply?

We operate an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will be reviewed only after an interview invitation. Please complete the work history section of the online application form.

Employment is subject to a satisfactory basic DBS check.

Visit our website or contact [e-mail] for more details. Follow us on social media for updates.

We encourage applications from diverse backgrounds, especially ethnic minorities currently underrepresented. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400. We do not recruit anyone under 18 to ensure safety and safeguarding.