Assistant Shop Manager - St Ives

TN United Kingdom; Norwich; On-site; GBP 25,000; Part time

Job summary

Join a leading charity as an Assistant Shop Manager in St Ives, where you'll support fundraising efforts and manage shop operations. This role offers a competitive salary, generous leave, and the chance to make a real difference in the community.

Benefits

36 days annual leave

Up to 8% employer pension contributions

Support towards healthcare costs

Free access to Headspace

Life assurance (4x salary)

25% discount in charity shop

Qualifications

• Supervisory experience in a customer facing role.
• Passion for sustainability and compassionate approach to team development.

Responsibilities

• Maintain high standards of shop presentation and customer service.
• Recruit, train, and manage a team of volunteers.
• Ensure maximum stock availability and compliance.

Skills

Supervisory experience

Commercial outlook

Passion for sustainability

Compassionate approach

Ambitious attitude

Results driven focus

Adaptability

Job description

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Client:

Wood Green, The Animals Charity

Location:

Saint Ives, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

700ff8cb39e0

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Would you like to support Woodgreen in achieving its goal of helping people and their pets?

Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service?

Joining Woodgreen as part of our dynamic Retail team you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time, with series seven of Channel 4's 'The Dog House' just finished airing - did we mention we're proud to be the set for this award-winning show?

As Assistant Shop Manager at our St Ives Charity Shop you will work as part of our shop management team as they continue to strive for excellence.

Taking full responsibility in the Shop Managers absence, alongside your own designated tasks our Assistant Shop Managers will;

• maintain continual high standards of shop presentation, back of house operations and customer service.
• present and maintain the highest standards of shop and window merchandising and visual layout.
• recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
• Ensure maximum stock availability through the processing of donation received in the shop
• be responsible for compliance, record keeping and cash handling
• be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.

If you have;

• Supervisory experience in a customer facing role
• A commercial and adaptable outlook to new ideas
• A passion for sustainability
• A compassionate approach to developing your team
• An ambitious and enthusiastic attitude
• A results driven focus to ensure the right outcome for your shop and are
• Adaptable in changing situations and are able to work effectively independently

We would love to hear from you!

With a salary of £24,570 pro rata per annum (equivalent to £12.60 per hour), this opportunity has a working pattern of 12 hours a week on a Friday between 1.15pm and 5.15pm and alternate Thursdays and Saturdays between 8.45am and 5.15pm. It is important to note that as Woodgreen Charity Shops are open 7 days a week there may be the opportunity, from time to time, to provide cover to support holiday or absences for your Shop Management team or area should you wish to do so.

This competitive salary will be complemented by;

• Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop

Due to the nature of this role there will be an element of manual handling and physical activity involved. You may also be required to work alone from time to time. For this reason we are unable to accept applications from anyone under the age of 18.

This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.