Assistant Shop Manager / Rheolwr Siop Cynorthwyol (Charity Retail)

www.findapprenticeship.service.gov.uk - Jobboard; Mumbles; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charitable organization in Mumbles is seeking an Assistant Shop Manager to support the shop and team. You'll ensure customer satisfaction, manage volunteers, and maintain the shop's appearance. Ideal candidates will have retail experience and a passion for community service. The role offers 28 hours of flexible work per week.

Benefits

People-oriented culture

Opportunity to make an impact

Supportive team environment

Qualifications

• Experience in retail, ideally within a charity shop.
• Ability to work towards financial targets.
• Excellent customer service skills.
• Experience leading and inspiring teams.

Responsibilities

• Help cover and run the shop.
• Support the team and maintain shop appearance.
• Ensure customer satisfaction and inclusion.

Skills

Retail experience

Customer service

Team leadership

Target achievement

Recruitment and management

Job description

Do you have…

…a passion for pre-loved clothes? …a positive and supportive attitude to make your team shine? ...pride in giving great customer service?

Our Mumbles Shop is a much-loved part of the local community with a friendly and thriving shop team. With an experienced Shop Manager supporting a dedicated group of volunteers, there’s a space for an Assistant Shop Manager to help cover and run the shop, support the team, keep the shop looking good, and ensure our customers feel welcomed.

People are at the heart of what we do, and a big part of the Assistant Shop Manager role is working well with others to positively encourage, include everyone, and support and provide people opportunities to grow and contribute.

To progress your application, we’d like to see your skills and experience in:

- Working in retail (experience in a charity shop is a plus!)
- Making profits and working to targets
- Helping customers and providing excellent service
- Leading and inspiring others to develop and grow
- Recruiting, motivating, and managing a diverse team

The full Job Description and Person Specification can be found here: Job Description PDF

This role is 28 hours per week with flexible working across the week.

In return, you’ll be part of a people-oriented culture and make an impact through a worthwhile cause. Check out our staff benefits here: Work With Us.

About us
Every year, around 20,000 people in Wales are diagnosed with cancer. We’re proud to support over 10% of those and aim to help many more.
We provide help, hope, and a voice to everyone affected by cancer. Our services include information, advice, and support for people living with cancer and their loved ones.

We’re committed to listening to the experiences of those affected by cancer in Wales to drive meaningful change.

At Tenovus Cancer Care, we value diversity and inclusivity, striving to create a workplace where everyone feels they belong and can be authentic. We are an equal opportunities employer, and we support applicants through our recruitment process to ensure fairness and accessibility.

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