Assistant Shop Manager - Redhill. Job in United Kingdom Education & Training Jobs

The Children's Trust; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading children's charity in the UK is seeking a dedicated Retail Officer to support sustainable shopping initiatives and manage shop sales. The successful candidate will be responsible for maximizing sales through effective stock management, achieving Gift Aid conversion targets, and engaging with local communities. Benefits include flexible working arrangements, compelling staff benefits, and a rewarding work environment.

Benefits

Flexible benefits

On-site nursery

Enhanced maternity and paternity pay

Career development opportunities

Qualifications

• Experience in retail sales and customer service.
• Ability to manage stock effectively and efficiently.
• Strong communication and interpersonal skills.

Responsibilities

• Maximize shop sales by achieving targets through stock management.
• Achieve Gift Aid sales conversion targets.
• Maintain high standards of shop presentation.
• Manage stock levels, including ordering and KPI recording.
• Assist in fundraising events and community engagement.

Skills

Sales Maximization

Community Engagement

Stock Management

Marketing Techniques

Job description

You will support the promotion of sustainable shopping and the shop's social media to increase audience reach, attract customers, donors, and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• Maximise shop sales by achieving targets through donated stock and bought-in/new goods. This involves proactive stock generation, optimum pricing, processing stock, and stock planning.
• Achieve Gift Aid sales conversion targets by maximising new donor sign-ups and encouraging repeat donations.
• Meet Raffle sales targets by involving the shop team.
• Maintain high standards of shop presentation through merchandising and housekeeping as set out in the Shops Operations manual.
• Manage stock levels of bought-in/new goods, including ordering and recording KPIs.
• Assist in holding and attending fundraising events to promote The Children’s Trust.
• Source links with local communities to promote retail via media and other channels.
• Manual handling of stock, including sorting and lifting, is involved.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national centre in Tadworth, and across the UK via our Brain Injury Community Service.

Located on a 24-acre site in Surrey, near London, accessible via Junction 8, A217, and well-connected by rail from Clapham Junction, Sutton, and Epsom.

Staff Benefits

We offer a rewarding work environment with an attractive salary and benefits, including flexible benefits, on-site nursery, free eye tests, enhanced maternity and paternity pay, time out days for menopause, and gender reassignment leave.

Additional annual leave is available based on long service, ranging from 35 to 41 days including bank holidays. Other benefits include free parking, staff shuttle, subsidised cafeteria, on-site accommodation (where available), pension options, and career development opportunities.

Rehabilitation of Offenders

Many roles are exempt from the Rehabilitation of Offenders Act 1974 and require an Enhanced DBS check. Retail roles within our shops require only a Basic DBS check.

Equal Opportunity Employer

We are committed to diversity, equity, and inclusion, reflecting the UK's diverse population. We welcome applications from all backgrounds and will make reasonable adjustments for interview and work arrangements.

Online Searches

Online searches will be conducted for shortlisted candidates to ensure safeguarding, focusing on professional social media platforms. Findings related to suitability will be discussed during the interview.