Assistant Shop Manager - Redemption Roasters - St. James Piccadilly

Bailies Coffee Roasters; London; On-site; GBP 31,000 - 34,000; Full time

Job summary

An established industry player is seeking a full-time Assistant Shop Manager for its Piccadilly coffee shop. This role is perfect for those who are passionate about hospitality and want to make a difference. You will lead a team, ensure exceptional service, and uphold the highest standards in coffee preparation and presentation. With a mission to reduce reoffending through training and employment, this position offers a unique opportunity to contribute to a meaningful cause while enjoying benefits like specialty coffee training and life-friendly hours. If you are a positive leader with a commitment to excellence, this is the role for you.

Benefits

Life-friendly hours

Specialty coffee training

Free coffee across London

Cycle to Work scheme

Referral bonus up to £400

Qualifications

• Strong hospitality experience with a focus on operational and financial goals.
• Passionate about training team members and fostering their growth.

Responsibilities

• Lead a team to deliver an outstanding customer experience.
• Maintain high standards of health & safety and food hygiene.

Skills

Leadership

Attention to Detail

Operational Knowledge

Training and Development

Management

Job description

REDUCING REOFFENDING THROUGH COFFEE.

Are you passionate about hospitality and want your work to have a bigger purpose?

At Redemption Roasters, our mission is to reduce reoffending by training people in prison and supporting them into work in our coffee shops on release.

We’re looking for a full-time Assistant Shop Manager for our Piccadilly coffee shop. You’ll help lead a team, deliver an outstanding customer experience, and play a massive, front-line role in delivering our social mission.

What we’re looking for:

1. Positive Leader: Motivates and leads by example, encouraging the team to deliver an exceptional hospitality experience.
2. Attention to Detail: Ensures our coffee and food are always prepared to the highest standards in both taste and presentation.
3. Commitment to Excellence: Maintains rigorous health & safety, food hygiene, and allergen practices.
4. Eye for detail: Keeps the coffee shop well-presented and inviting.
5. Dependable Support: Acts as a reliable backup for the Coffee Shop Manager.

Skill Sets

1. Operational Knowledge: Strong hospitality experience with an understanding of the coffee shop’s operational and financial goals.
2. Training and Development: Passionate about training team members and fostering their growth.
3. Management: Capable of deputising for the Coffee Shop Manager, managing the team and operations in their absence.

What you’ll get:

– £31,000 salary + tips (typically an additional £2-3000 per year)
– Life-friendly hours (no late nights)
– Specialty coffee training, cuppings, visits to our roastery at HMP The Mount
– Free coffee across London
– Cycle to Work scheme and up to £400 referral bonus
– A passionate, supportive team doing work that matters

We welcome everyone.

Redemption Roasters is proud to be diverse, inclusive, and committed to second chances. We actively encourage applications from people with lived experience of the criminal justice system and from communities underrepresented in specialty coffee.

Ready to join us? Apply now.