Assistant Shop Manager - Liverpool

www.findapprenticeship.service.gov.uk - Jobboard; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charitable organization in Liverpool seeks an Assistant Shop Manager to enhance community engagement and optimize retail operations. You will manage store systems, drive donations, and lead a team. Candidates should have retail management experience and share a commitment to charitable values. Flexibility in scheduling, including weekends, is required. This full-time position offers benefits such as generous paid holidays and discounts.

Benefits

32 days of paid holiday

Discounts at high-street retailers

Health cash plans

Interest-free loans

Qualifications

• Experienced assistant manager or supervisor in a retail environment.
• Flexible working hours including weekends and Bank Holidays.
• Passionate about charity retail and Mencap values.

Responsibilities

• Help develop in-store systems to maximize profits.
• Ensure store maintenance and presentation is high standard.
• Manage financial and cash handling tasks.

Skills

Retail management

Budget management

Team training and development

Sales maximization

Job description

Job Advert

Are you someone who is excited about charity retail and fashion, and can use your initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.

Join our friendly team in Norris Green, Liverpool, and help us make a difference in the community. We’re looking for a passionate and motivated individual to support the day-to-day running of our shop and help it reach its full potential.

This is a permanent position, working full time (37.5 hours per week) over 5 days.

As an Assistant Shop Manager you will:

1. Help develop in-store systems and promote donations and sales to maximise profits
2. Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce Mencap's aims and values
3. Strive to ensure stock is generated from the local area and donors
4. Sign up donors to the Gift Aid scheme and ensure maximum income through Gift Aid
5. Be responsible for achieving profit targets by maximising sales and managing costs effectively
6. Maintain the store to a high standard of presentation
7. Build an effective volunteer team and provide training, development, work reviews, and appraisals for paid staff and volunteers
8. Handle all financial and cash handling tasks and ensure health and safety compliance

To be a successful Assistant Shop Manager, you will be:

• An experienced assistant manager or supervisor capable of maintaining budgets and completing weekly income and banking sheets, preferably with charity retail experience
• Flexible with working hours, including weekends and Bank Holidays as needed
• Willing to travel to team meetings, training events, and assist with setting up new stores
• Passionate about the Mencap values and committed to the success of our retail brand

We are an equitable, diverse, and inclusive organisation, welcoming applications from disabled applicants and those from Black and Asian communities, as they are underrepresented in our workforce.

We are proud to be a Disability Confident Leader and encourage applicants with disabilities to apply. For more information, visit the direct gov website.

JOB ID: 34210

Benefits

At Mencap, we offer a range of benefits to support and reward our employees, including 32 days of paid holiday (including bank holidays, pro-rata), discounts at high-street retailers, health cash plans, interest-free loans, and more. For details, see the attached document outlining all benefits.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We support individuals with learning disabilities, their families, and carers, advocating for a kinder, fairer, and more inclusive society.

At Mencap, everyone works with people with learning disabilities, either providing support or advice, or as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat others well and promote inclusivity.
• We encourage learning from mistakes and continuous improvement.
• All colleagues should feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online, open to all colleagues, including groups for Black and Asian employees, LGBTQIA+ members, disabled staff, women, parents, carers, and allies.

We encourage everyone to apply to work at Mencap. We offer various contract types and working patterns. Experience is not mandatory; your personality and values are what matter. We will provide training and development to help you succeed in your role.