Assistant Shop Manager - Hythe Books

Demelza; Hythe; On-site; GBP 12,000 - 20,000; Part time

Job summary

Demelza is seeking a passionate Assistant Shop Manager for their Hythe Book shop, with a commitment to supporting the charity's mission. This part-time role requires retail experience, excellent customer service skills, and the ability to manage volunteers effectively. Join a team dedicated to making a difference in the lives of children and their families.

Benefits

Training and support for volunteers

Qualifications

• Retail background in commercial or charity sectors.
• Enthusiasm and dedication to customer service are essential.
• Previous experience in managing volunteers preferred.

Responsibilities

• Oversee daily shop operations in the absence of the Shop Manager.
• Manage and develop a team of volunteers.
• Ensure visual merchandising and window displays are appealing.

Skills

Customer Service

Team Management

Proficiency in Microsoft Office

Job description

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Assistant Shop Manager - Hythe Books, Hythe

Client:

Demelza

Location:

Hythe, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

0d97ba4415d5

Job Views:

7

Posted:

15.06.2025

Expiry Date:

30.07.2025

Job Description:

We are looking for a talented Assistant Shop Manager to work alongside the Shop Manager in our Hythe Book shop, working 15 hours per week across the seven-day trading week.

You should have a retail background, either commercial or charity, and be committed to supporting Demelza Hospice Care for Children. Enthusiasm, passion, and dedication to providing excellent customer service are essential.

As the Assistant Shop Manager, you will oversee daily shop operations in the absence of the Shop Manager, prepare and sort donations, especially gift-aided ones, and ensure visual merchandising and window displays are seasonal and appealing.

Computer skills, particularly proficiency in Microsoft Office, are required. You will also manage and develop a team of volunteers, providing guidance, training, and support to ensure excellent service.

This role involves moderate moving and handling. Applicants must be aged 18 or over for insurance reasons.

For an informal chat, please contact Rachael Boswell, Retail Area Manager, via email.

Closing date: 22/06/2025

Interview date: 01/07/2025

Demelza values diversity and is committed to equality and inclusion. We encourage candidates from all backgrounds to apply.

For data processing details, see the Employee Recruitment Privacy Notice. An enhanced DBS check may be required depending on the role. Demelza is an equal opportunities employer, registered charity No 1039651, committed to safeguarding children, young people, and vulnerable adults.