Assistant Shop Manager (Glasgow, Byres Road)

Cancer Research UK; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a forward-thinking organization dedicated to beating cancer as an Assistant Shop Manager. In this role, you will support the shop manager in maximizing income through effective team leadership and community engagement. You'll help create a vibrant shopping environment while ensuring excellent customer service and compliance with policies. This position offers a competitive salary, benefits, and opportunities for personal development. If you're passionate about making a difference and thrive in a dynamic retail setting, this is the perfect opportunity for you.

Benefits

Competitive Salary

Substantial Retirement Plan

Flexible Leave

Gym Membership

Wellbeing Support

Qualifications

• Experience in a lively, vibrant retail environment.
• Strong communication and relationship-building skills.
• Knowledge of excellent customer service principles.

Responsibilities

• Support the shop manager in guiding and inspiring the team.
• Maintain shop standards and manage stock effectively.
• Create relationships with the local community and organize events.

Skills

Customer Service Principles

Communication Skills

Commercial Awareness

Team Leadership

Adaptability

Job description

Assistant Shop Manager (Glasgow, Byres Road) page is loaded

Assistant Shop Manager (Glasgow, Byres Road)

Apply locations: Glasgow Shop (Byres Road)
Time type: Full time
Posted on: Posted 3 Days Ago
Application deadline: End Date: May 19, 2025 (7 days left to apply)
Job requisition id: R031177

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£25,020 - £29,232 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Full time 37.5 hours per week

Location: Glasgow, Byres Road

Closing date: 18 May 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

** The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, but we need to go much further and faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

Role overview: We’re seeking a motivated Assistant Shop Manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximize income through people, resources, and stock. You’ll be surrounded by people as dedicated to beating cancer as you are.

Responsibilities include:

• Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
• Supporting the commercial operation of the store, including display, merchandising, stock management, maintaining shop standards, store layout, sales, and income.
• Leading by example and providing excellent customer and supporter service.
• Working with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
• Creating relationships with the local community and Cancer Research UK colleagues.
• Supporting the shop manager in organizing and delivering creative fundraising events to meet targets.
• Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
• Deputising for the shop manager when absent.
• Handling manual tasks and physical activity as part of daily duties.

Candidate requirements:

• Knowledge of excellent customer service principles.
• Experience in a lively, vibrant environment.
• Adaptability and ability to work independently.
• Commercial awareness.
• Strong communication and relationship-building skills.
• Flexibility to work on a rota basis, balancing business needs with personal life.

[Download the full role profile]

What you will gain: A competitive salary and benefits, career and personal development opportunities, and high-quality tools and policies. Benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and wellbeing support from the Retail Trust.

For more information, contact [e-mail].

How to apply: We use an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be reviewed after interview invitations. Complete the work history section on the online application form. Employment offers are subject to a satisfactory DBS check.

Visit our website or contact us at [e-mail] for more info. Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the process. We do not recruit anyone under 18 to ensure safety and safeguarding.

About Us

As the world’s largest independent cancer research charity, we focus on prevention, diagnosis, and treatment. Our goal is to improve survival rates, and our staff are key to this. We offer excellent career prospects and the chance to make a real difference. Join us and help change lives.