Assistant Shop Manager Full time Fully flexible Retail Sales · Wenzel's Enfield

Wenzels; Enfield; Hybrid; Full time

Job summary

An established industry player is seeking a passionate Assistant Shop Manager to join their team. This role involves supporting the Shop Manager in daily operations, leading a dedicated team, and ensuring exceptional customer service. You will be responsible for preparing fresh food, managing stock, and maintaining high hygiene standards while creating a welcoming environment for customers. With a commitment to quality and a focus on career development, this position offers the chance to grow in a dynamic setting. If you have a flair for leadership and a love for food, this opportunity is perfect for you!

Benefits

Free meal every shift

50% off all other food

Company Pension Scheme

28 days holiday including bank holidays

Paid day off for your Birthday

Staff incentives and bonus schemes

Excellent training and career progression

Employee benefit scheme

Wellbeing Centre access

24/7 employee assistance helpline

Qualifications

• Experience supervising in food service or retail settings.
• Strong communication skills and customer service focus.

Responsibilities

• Assist Shop Manager in daily operations and team leadership.
• Ensure high standards of customer service and food quality.
• Manage stock and maintain shop displays effectively.

Skills

Team Leadership

Customer Service

Communication Skills

Food Safety Standards

Education

Experience in Food Service or Retail

Job description

Wenzel’s the Bakers Assistant Manager role:

To find out about Wenzel's please follow the link. You can also find us on Instagram, Facebook and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Assistant Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment to Company Pension Scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more.
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

PAY & HOURS:

We offer a competitive pay of £13.21 an hour to start, and a working week is 39 hours.

Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

JOB ROLE

As one of our Assistant Shop Managers, it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food.

It is your responsibility to assist the Shop Manager with the day to day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. As an Assistant Shop Manager, you will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.

KEY RESPONSIBILITIES

• Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
• Assisting the Shop Manager with training, leading and developing the team.
• Greeting customers and creating an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene and food safety standards.
• The ability to work efficiently within a team.
• Cash handling, till operation, and banking.
• Opening or closing the shop when required.
• Running shifts at various times during the week and when the manager is on annual leave.
• Driving sales and minimising wastage.
• Providing great service experiences for your customers.
• Working together and assisting the Shop Manager with leading and training the team as required.
• Achieve consistently high standards.

What are we looking for?

• Experience with team leading or supervising within food service or a retail setting.
• A good communicator with a track record of success in previous roles.
• Able to take responsibility within a fast-paced environment and provide high levels of customer service.

Next Steps:

If you feel you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT