Assistant Shop Manager (Fixed Term Contract) - Thirsk

Blue Cross; Thirsk; On-site; GBP 9,000; Part time

Job summary

An established industry player is seeking an Assistant Shop Manager for their Thirsk location. This role offers a unique opportunity to lead a dedicated team in a retail environment that prioritizes community and customer experience. You'll be instrumental in driving sales, managing donations, and ensuring a friendly atmosphere for both customers and volunteers. With flexible working hours and a focus on personal development, this position not only provides a chance to grow your career but also to make a meaningful impact on the lives of pets and their owners. If you are passionate about retail and want to contribute to a noble cause, this role is perfect for you.

Benefits

38 days holiday rising to 43 with service

Wellbeing support programmes

Free access to GP services

Free physiotherapy advice

Health cash plan

Employee assistance programme

Enhanced pension scheme

Life assurance

20% discount on Pet Plan insurance

Personal development programme

Qualifications

• Experience in retail management and leading a team.
• Strong customer service skills and cash handling experience.

Responsibilities

• Support the Shop Manager in driving sales and managing volunteers.
• Create a welcoming shopping experience and train new volunteers.

Skills

Retail Management

Customer Experience

Cash Handling

Team Leadership

Computer Skills

Job description

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Assistant Shop Manager (Fixed Term Contract) - Thirsk

Application Deadline: 4 May 2025

Department: Fundraising, Comms & Engagement

Employment Type: Fixed Term - Part Time

Location: Thirsk

Reporting To: Shop Manager

Compensation: GBP 8,957 / year

Description

Contract: Fixed Term Contract for 6 months, part time 14 hours across 2 days p/week

Salary: GBP 8,957 (FTE GBP 22,394) p/annum

Location: Market Place, Thirsk

Closing date: Monday 5th May 2025
Interview date: Monday 12th May 2025

Calling experienced retail professionals! If you're looking for your next management opportunity, look no further than Blue Cross. An Assistant Shop Manager opportunity has become available at our shop in Thirsk!

We are so much more than a charity shop - we truly believe in a world where all pets enjoy a healthy and happy life with people who love them. Join our community with a shared mission to make a meaningful impact for pets and their owners.

More about the role

With your experience in retail management, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!

We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility, or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!

Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays, so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

With opportunities for growth and development, competitive benefits, and a team dedicated to our mission, Blue Cross offers more than just a job - it offers a chance to be part of something meaningful and rewarding.

About you

You will have:

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers
• Experience of fundraising

How to apply

Click the apply button below and complete the online application process before the closing date.

Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can.

We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Claim for professional fees
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.