Assistant Shop Manager (Dunfermline, East Port)

Cancer Research UK; Leven; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a dedicated team at a renowned charity as a Retail Assistant Manager, where your leadership will inspire both staff and volunteers. You will play a crucial role in maximizing income through effective stock management and exceptional customer service. This position offers a unique opportunity to engage with the community while supporting vital fundraising efforts. With flexible hours and a supportive environment, you can make a real difference in the fight against cancer. If you're ready to take on a rewarding challenge, this role is perfect for you.

Benefits

Generous salary

Flexible leave allowance

Discounts on travel and technology

Gym membership discounts

Confidential wellbeing support

Qualifications

• Experience in a lively retail environment.
• Ability to work effectively both independently and in a team.

Responsibilities

• Support the shop manager to guide and inspire a diverse team.
• Maintain shop standards and manage stock effectively.
• Lead by example in providing excellent customer service.

Skills

Customer Service

Commercial Awareness

Adaptability

Relationship Building

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£12.73 - £14.86 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 22.5 hours per week

Location: Dunfermline, East Port Shop

Closing date: 11th May 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

**The internal title for this role is Assistant Shop Manager.**

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated Assistant Shop Manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
2. Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Supporting the shop manager in the organization and delivery of creative fundraising events for your store to achieve fundraising targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Deputising for the shop manager in their absence.
9. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

1. A working knowledge of what makes great customer service.
2. Experience of working in a lively and vibrant environment.
3. Adaptability in changing situations, including being able to work effectively independently.
4. Commercial awareness.
5. The ability to create relationships and communicate well.
6. Flexibility, as our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the full role profile]

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym memberships, and more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For the full job description and more information about working with us, please contact [e-mail].

How do I apply?

We operate an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required for all applications; however, we won’t view them until we invite you for an interview. Please complete the work history section of the online application form for quick, fair, and objective assessment.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We actively encourage applications from people of all backgrounds and cultures, especially from underrepresented ethnic minorities. We want every candidate to perform at their best during the application, interview, and at work. Please inform us of any adjustments needed by contacting [e-mail] or calling 020 3469 8400 as soon as possible.

We are unable to recruit anyone under 18 to ensure safety and safeguarding.