Assistant Shop Manager (Dunfermline, East Port)

Cancer Research UK; Kirkcaldy; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a motivated Assistant Shop Manager to join their trading team. This role involves maximizing income through effective management of resources and stock while providing exceptional customer service. You will lead a diverse team, ensuring compliance with policies and supporting fundraising events. If you are passionate about making a difference and thrive in a vibrant retail environment, this opportunity is perfect for you. Join a mission-driven organization committed to beating cancer and enjoy a rewarding career with competitive benefits.

Benefits

Competitive salary

Retirement plan

Flexible leave

Discounts

Gym membership

Wellbeing support

Qualifications

• Experience in lively, vibrant environments.
• Strong communication and relationship-building skills.

Responsibilities

• Support and inspire a diverse team of paid staff and volunteers.
• Assist in the commercial operations of the store, including display and stock management.
• Ensure compliance with health and safety and HR policies.

Skills

Customer Service

Communication Skills

Commercial Awareness

Adaptability

Job description

Retail Assistant Manager

£12.73 - £14.86 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 22.5 hours per week

Location: Dunfermline, East Port Shop

Closing date: 11th May 23:55 (may close earlier if high volume of applications or suitable candidate found)

** The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK; visa sponsorship is not available.

About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, aiming to go further and faster. We seek a talented individual who shares our vision.

Role Overview: We’re looking for a motivated Assistant Shop Manager to support our trading team. You will act as an ambassador for Cancer Research UK, helping to maximize income through people, resources, and stock, while supporting the shop manager and team.

Key Responsibilities:

• Support and inspire a diverse team of paid staff and volunteers.
• Assist in the commercial operations of the store, including display, merchandising, stock management, and maintaining shop standards.
• Lead by example, providing excellent customer and supporter service.
• Work towards targets related to donated stock, cash, gift aid, sales, and stock processing.
• Build relationships with the local community and colleagues.
• Support the organization and delivery of fundraising events.
• Ensure compliance with health and safety, safeguarding, security, and HR policies.
• Deputize for the shop manager when needed.
• Perform manual handling and physical activities as required.

Candidate Requirements:

• Knowledge of excellent customer service.
• Experience in lively, vibrant environments.
• Adaptability and ability to work independently.
• Commercial awareness.
• Strong communication and relationship-building skills.
• Flexibility to work on a rota basis, considering work-life balance.

[Download the full role profile]

Benefits: Competitive salary, retirement plan, flexible leave, discounts, gym membership, wellbeing support, and more.

For more information, contact [e-mail].

Application Process: Submit an online application form with work history. CVs are required but will only be reviewed after interview invitation. Employment is subject to a satisfactory DBS check.

Visit our website or contact us for more details. Follow us on social media for updates.

We encourage applications from diverse backgrounds and are committed to accessibility. Please inform us of any adjustments needed during the process.

Applicants must be 18 or older for safety and safeguarding reasons.