Assistant Shop Manager- Charity Retail

C2 Recruitment Limited; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

A charitable organization is looking for an Assistant Store Manager in West Norwood, London. This part-time role involves supporting the Store Manager, motivating the team, maximizing sales, and engaging with the community. Ideal candidates have supervisor experience in retail, strong leadership skills, and a passion for charity work. The position offers £13.85 per hour and the chance to make a significant community impact.

Benefits

Work for a charity with purpose

Part of a supportive retail team

Varied and rewarding role

Qualifications

• Experience in retail or charity retail at Assistant Manager or Supervisor level.
• Passion for excellent customer service and community engagement.
• Proactive, hands-on, and flexible approach.

Responsibilities

• Support the Store Manager in achieving sales targets and delivering key KPIs.
• Motivate and support your team, including volunteers.
• Drive income through local engagement and donor relationships.

Skills

Leadership skills

Customer service

Organisational skills

Community engagement

Job description

Assistant Store Manager - Charity Retail
West Norwood, London
£13.85 per hour
Part-time - 21 hours per week (3 days)

A fantastic opportunity to join a growing charity retailer making a real difference.

Are you an experienced retail supervisor or assistant manager looking for a role where you can combine your leadership skills with a meaningful cause?

We're partnering with a well-established and expanding charity retailer to find an Assistant Store Manager for their vibrant shop in West Norwood. This is a great chance to join a supportive and values-driven organisation that truly values its people and their communities.

About the role

As Assistant Store Manager, you'll play a key role in supporting the day-to-day running of the shop and driving performance. Working closely with the Store Manager, you'll help to inspire and lead the team, maximise sales and donations, and ensure the store is an inviting and positive place for customers, donors, and volunteers.

Responsibilities

• Support the Store Manager in achieving sales targets and delivering key KPIs
• Take ownership of the shop when the Store Manager is absent
• Motivate, train, and support your team, including volunteers
• Maintain high standards of visual merchandising and stock presentation
• Drive income through creative local engagement and donor relationships
• Recruit and retain a strong volunteer team
• Act as a positive ambassador for the charity within the community

About you

• Experience in retail or charity retail at Assistant Manager or Supervisor level
• A passion for excellent customer service and community engagement
• Strong organisational and leadership skills
• Comfortable working to targets and driving commercial performance
• A proactive, hands-on, and flexible approach
• Willing to work weekends as part of a rota
• An understanding of the charity retail environment is an advantage.

Why join?

• Work for a charity with purpose and real community impact
• Be part of a growing and supportive retail team
• Enjoy a varied and rewarding role where no two days are the same

If you're ready to take the next step in your retail career while supporting a great cause, we'd love to hear from you.

Apply now with your CV and a short covering note explaining your interest.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering