Assistant Shop Manager (Bolton)

Cancer Research UK; Bolton; On-site; Part time

Job summary

A leading charity is looking for a motivated Retail Assistant Manager in Bolton to support the shop manager, inspire a diverse team, and drive fundraising efforts. This role offers the opportunity to make a real impact in the community while providing excellent customer service and maintaining high store standards. Experience in retail and customer service is essential.

Benefits

Flexible leave allowance

Discounts on travel, technology, gym memberships

Confidential wellbeing support

Qualifications

• Experience of working in a lively and vibrant environment.
• Knowledge of great customer service.
• Flexibility in working arrangements.

Responsibilities

• Supporting the shop manager to guide, inspire, and engage a diverse team.
• Ensuring the commercial running of the store.
• Leading excellent customer and supporter service.

Skills

Customer Service

Commercial Awareness

Adaptability

Team Leadership

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£12.67-£14.77 plus benefits

Reports to: Shop manager

Department: Trading

Contract: 6 months FTC

Working hours: Part time 15 hours per week

Location: Bolton Shop

Closing date: Open until filled - This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found

**The internal title for this role is Assistant Shop Manager.**

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.

• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.

• Leading by example and providing excellent customer and supporter service.

• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Supporting the shop manager in the organization and delivery of creative fundraising events for your store to achieve fundraising targets.

• Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.

• Deputising for the shop manager in their absence.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, as our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the full role profile]

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym memberships, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For the full job description and more information, contact [e-mail].

How do I apply?

We operate an anonymized shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required but won’t be viewed until invited for an interview. Please complete the work history section of the online application form for a quick, fair, and objective assessment.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more info, visit our website or contact [e-mail].

Follow us for updates: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed for the application process or at work by contacting [e-mail] or 020 3469 8400.

We are unable to recruit anyone under 18 to ensure health, safety, and safeguarding.