Assistant Shop Manager (Bellshill)

Cancer Research UK; Motherwell; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Retail Assistant Manager to join their vibrant team. This role involves supporting the shop manager in maximizing income through effective team leadership and community engagement. With a focus on excellent customer service and compliance, you'll be instrumental in maintaining high shop standards and driving fundraising initiatives. Join a purpose-driven organization that values diversity and offers career development opportunities, all while making a significant impact in the fight against cancer.

Benefits

Retirement Plan

Generous Leave

Gym Membership

Wellbeing Support

Discounts

Qualifications

• Experience in a lively, vibrant retail environment.
• Knowledge of excellent customer service standards.

Responsibilities

• Support the shop manager to lead and engage a diverse team.
• Ensure compliance with health and safety and HR policies.
• Build relationships with the local community.

Skills

Customer Service Standards

Relationship Building

Commercial Awareness

Adaptability

Communication Skills

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£12.67 - £14.77 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 15 hours per week

Location: Bellshill Shop

Closing date: 11th May 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

** The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK is not able to offer visa sponsorship.

About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, but we need to go much further and faster. We're looking for a talented individual to join our trading team as an Assistant Shop Manager, acting as an ambassador for Cancer Research UK, supporting the shop manager and team to maximize income through people, resources, and stock.

Responsibilities include:

• Supporting the shop manager to lead, inspire, and engage a diverse team of paid staff and volunteers.
• Supporting the commercial operation of the store, including display, merchandising, stock management, and maintaining shop standards.
• Leading by example and providing excellent customer and supporter service.
• Working with the shop manager to achieve targets for donated stock, cash, gift aid, and sales metrics.
• Building relationships with the local community and Cancer Research UK colleagues.
• Supporting the organization and delivery of fundraising events to meet targets.
• Ensuring compliance with health and safety, safeguarding, security, administration, and HR policies.
• Deputizing for the shop manager in their absence.
• Performing manual handling and physical activities as part of daily duties.

Candidate requirements:

• Knowledge of excellent customer service standards.
• Experience in a lively, vibrant environment.
• Adaptability and ability to work independently.
• Commercial awareness.
• Strong relationship-building and communication skills.
• Flexibility to work on a rota basis, balancing work and personal life.

Download the full role profile

Benefits:

We offer a competitive salary, benefits package, career development opportunities, and supportive policies. Our benefits include a retirement plan, generous leave, discounts, gym membership, and wellbeing support from the Retail Trust.

For more information, contact [e-mail].

Application process:

We use an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after interview invitations. Please complete the work history section of the online application.

Employment is subject to a satisfactory DBS check.

For more details, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially from underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400. Applicants must be at least 18 years old for safety and safeguarding reasons.