Assistant Shop Manager

Parkinson's UK; Wigston Parva; On-site; GBP 14,000 - 17,000; Part time

Job summary

A leading charity organization is seeking a motivated and experienced Assistant Shop Manager for their Wigston Store. This part-time role involves supporting the Shop Manager, enhancing customer service, and working with volunteers to ensure shop success. The position offers various benefits and requires a passion for retail and community support.

Benefits

Blue light card discount scheme

Life Assurance

27 days holiday

Pension scheme

Free access to employee assistance programme

Wellbeing support

Qualifications

• Strong customer service skills to uphold service standards.
• Self-motivated, capable of working independently and collaboratively.

Responsibilities

• Support the Shop Manager in maximizing income and profitability.
• Monitor stock turnover and presentation.
• Work alongside and support a team of volunteers.

Skills

Customer Service

Self-motivated

Job description

Location Wigston Rainbows Charity Shop, 29-31 Bell Street, Wigston, Leicestershire, LE18 1AD

This is a Permanent , Part Time vacancy that will close in 4 hours at 23:59 BST .

The vacancy

If you’ve got retail experience, a passion for delivering excellent customer service, and the confidence to support management—we want to hear from you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Our retail shops are essential to funding this care. With government funding covering only seven weeks of our annual costs, our shops and supporters help keep Rainbows going for the other 45 weeks of the year.

We are looking for a motivated and experienced Assistant Shop Manager to support the Shop Manager in the day-to-day running and success of the Wigston Store.

Location: Wigston (with travel to the Hospice in Loughborough for Corporate Induction and meetings as well as other shops across the East Midlands)
Hours and Salary:

• 22.5 hours per week (covering 3 out of 7 days) = £14,286 per annum

About the role

Some of the key responsibilities include (but not limited to):

• Supporting the Shop Manager to:
  • Maximise income and profitability
  • Monitor stock turnover and presentation
  • Promote Gift Aid among donors
• Working alongside and supporting a team of volunteers.
• Further responsibilities in the role can be found by downloading the Job Description.

Requirements

• Strong customer service skills with the ability to uphold agreed service standards
• Self-motivated and capable of working independently and collaboratively.
• Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Eligibility to join blue light card discount scheme and Company Shop.
• Life Assurance.
• 27 days holiday
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events like All staff away days, Guest visitors

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at [e-mail]

This role is subject to a standard DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Equality, diversity & inclusion

Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation.Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals.As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities.Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.

About us

Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.

We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.

Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.

Simply put, we’re here to brighten short lives, and support families, wherever they are.