Assistant Shop Manager

www.findapprenticeship.service.gov.uk - Jobboard; West Midlands Combined Authority; On-site; GBP 3,000 - 5,000; Full time

Job summary

A leading animal welfare charity in England is seeking an Assistant Shop Manager to support shop operations and drive profitability. The ideal candidate should have retail experience and a passion for animal welfare. Responsibilities include assisting the Shop Manager and acting as a brand ambassador. This permanent role offers various health benefits and 25 days of annual leave plus bank holidays.

Benefits

Health benefits

25 days’ annual leave plus bank holidays

Salary Finance for financial wellbeing

Qualifications

• Demonstrable learning and experience from working in a relevant retail environment.
• Experience and/or understanding of working to sales targets.
• Experience of cash reconciliation and financial controls.
• Ability to motivate and manage a team of employees and volunteers.

Responsibilities

• Assist the Shop Manager to maximize shop income and profitability.
• Act as brand ambassador for Cats Protection in the absence of the Shop Manager.

Skills

Experience in retail environment

Understanding of sales targets

Cash reconciliation skills

Team leadership

Job description

Team: Retail

Location: Aldridge

Work pattern: 7 hours on a rota basis (to include weekends)

Salary: Up to £4,488.89 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:


To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.


About the retail team:


Our retail operation consists of over 80 charity shops
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.


What we’re looking for in our Assistant Shop Manager:


Demonstrable learning and experience from working in a relevant retail environment
Experience and/or understanding of working to sales targets
Experience of cash reconciliation and financial controls
Ability to motivate and manage a team of employees and volunteers


What we can offer you:


range of health benefits
25 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here


Interested? Here’s how to apply:

Application closing date: 17 August 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:


Anonymised application form
Virtual interview via Microsoft Teams


Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [e-mail] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey