Assistant Shop Manager

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; On-site; GBP 25,000 - 26,000; Part time

Job summary

A charitable organization is seeking a part-time Assistant Shop Manager for their Henley-on-Thames shop. The role involves managing volunteers, maximizing sales, and providing excellent customer service. Candidates should possess good organisational skills and a willingness to learn. Full training will be given. Flexibility for weekend work is required.

Qualifications

• Previous experience in charity retail is beneficial.
• Strong eye for detail.
• Willingness to learn specific skills.

Responsibilities

• Manage a team of volunteers to maximize sales profits.
• Work flexible shifts, including weekends.
• Support shop objectives set by managers.

Skills

Customer service

Organisational skills

IT skills

Team management

Job description

Assistant Shop Manager

Hours: 30 hours per week (worked as 4 out of 7 days, including weekend rota)
Location: Henley-on-Thames
Salary: £25,087 - £25,758 per annum (pro rata)
Closing date: 22 August 2025 at 12 noon

Join us as an Assistant Shop Manager in our Henley shop and become an ambassador for our charity! We have a permanent part time position available working 30 hours per week.

You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running.

Full training will be provided, we are keen to work with people that have the right attitude so willingness to learn specific skills is equally as important as past experience. To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas

This shop is open 7 days a week and the role will require you to work Weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now'

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore weencourageapplicants to apply as soon as possible.