Assistant Shop Manager

British Red Cross; Prestwick; On-site; GBP 24,000; Full time

Job summary

Join a forward-thinking charity as an Assistant Shop Manager, where your retail expertise will help create a welcoming shopping environment. This dynamic role involves collaborating with a passionate team to drive shop success while supporting communities in need. With flexible working arrangements and a supportive environment, you'll enjoy a fulfilling career that makes a real difference. If you are a people-oriented individual with a knack for retail operations, this opportunity is perfect for you!

Benefits

36 days annual leave

Up to 6% contributory pension scheme

Flexible working arrangements

Employee discounts

Access to wellbeing support

Cycle2Work scheme

Interest-free season ticket loans

Qualifications

• Experience in retail with a good understanding of shop operations.
• Ability to provide excellent customer experiences and support a team.

Responsibilities

• Collaborate with the shop manager to run a profitable, customer-focused shop.
• Oversee a team of dedicated volunteers, providing management and support.

Skills

Retail Experience

Customer Service

Commercial Awareness

IT Skills

Job description

Assistant Shop Manager

Location: Prestwick

Hours: 28 per week

Contract: Permanent

Salary: £23,620 per annum based on 35 hours per week

About the Role

Are you a retail expert passionate about making a meaningful impact? We are looking for a dynamic Assistant Shop Manager to join our friendly charity shop team. This role offers the opportunity to develop your retail skills while supporting communities across the UK and abroad. Do you want to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

A Day in the Life

• Collaborate with the shop manager to run a profitable, customer-focused shop that represents the British Red Cross on the high street.
• Work on the shop floor and coordinate activities behind the scenes; no two days are the same.
• Create a welcoming shopping environment and deliver excellent customer service.
• Oversee a team of dedicated volunteers, providing induction, management, and development support.

What You Need to Succeed

• Experience in retail, with a good understanding of shop operations.
• A people-person who enjoys providing excellent customer experiences and supporting a team.
• Commercial awareness, understanding financial targets, and proficient IT skills.
• Flexibility to work across a 7-day week schedule.

Application Deadline: 22nd May 2025 at 23:59

Benefits

• 36 days annual leave (including bank holidays) plus an option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Wide range of career development and training opportunities.
• Employee discounts and access to wellbeing support.
• Supportive team environment aligned with our mission.
• Cycle2Work scheme and interest-free season ticket loans.

At The British Red Cross, we value diversity and inclusion, fostering an environment where everyone can bring their true selves to work. We are committed to equality and support through various networks and initiatives.