Assistant Shop Manager

Birds; Nottingham; On-site; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Shop Manager in Nottingham. This full-time role includes supporting shop operations, team management, and ensuring exceptional customer service. With a competitive salary and benefits such as annual leave and staff discounts, this position offers a chance to thrive in a dynamic environment.

Benefits

4 weeks holiday per year pro rata

Staff discount

Qualifications

• Desirable supervisory experience.
• Understanding of shop operations.
• Flexible working attitude.

Responsibilities

• Ensure excellent customer service.
• Motivate and train the team.
• Maintain visual presentation of the shop.

Skills

Customer Service

Team Motivation

Communication Skills

Interpersonal Skills

Education

Good standard of English and Maths

Tools

Basic IT Knowledge

Job description

Careers Assistant Shop Manager

Assistant Shop Manager

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Location

Mapperley, 19 Plains Road, Mapperley, Nottinghamshire, NG3 5LG

Employment Type

Full-time

Hours

40 p/w

Salary

£12.96 p/h

Purpose

You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.

Responsibilities

• Ensure that excellent customer service is always provided by every member of your team
• Inspire, motivate, train and energise your team to increase sales
• Ensure that the visual presentation of the shop is in accordance with Birds brand image
• Be compliant with Company policies and operational guidelines
  
  

Shifts

Shifts to be confirmed, but will be 40 hours per week over 5 days, Monday to Sunday.

Plus flexible working to cover for staff holidays, sickness and busy periods.

Experience

• Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff
• A sound understanding of shop operations and standards for success
• A flexible attitude to working hours
• Good communication and interpersonal skills
  
  

Qualifications

• A basic and practical knowledge of IT
• Good standard of English and Maths
  
  

Benefits

4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays. Staff discount.