Assistant Shop Manager

AVS Newcastle ltd; Leeds; On-site; GBP 23,000 - 29,000; Full time

Job summary

Un poste d'assistant manager dans un magasin de charité dynamique vous attend. Vous aurez la responsabilité de gérer une boutique axée sur le client, tout en soutenant une équipe de bénévoles et en contribuant à une grande cause. Grâce à ce rôle, vous ferez une différence dans la communauté tout en développant vos propres compétences en vente au détail.

Benefits

36 jours de congés annuels

Pension contributive

Opportunités d'apprentissage et de développement

Réductions grâce à Blue Light Discount Card

Soutien en santé mentale et bien-être

Prêt saisonnier sans intérêt

Qualifications

• Expérience en environnement de vente au détail.
• Compétences avérées en service à la clientèle.
• Sensibilité commerciale avec bonne compréhension des objectifs financiers.

Responsibilities

• Collaborer avec le manager du magasin pour gérer une boutique orientée client.
• Fournir un environnement de magasinage exceptionnel et coordonner des activités en coulisse.
• Gérer une équipe de bénévoles, leur induction, management et développement.

Skills

Service à la clientèle

Coordination d'équipe

Savoir-faire commercial

Compétences informatiques

Job description

Assistant Shop Manager

Location: Eltham

Hours: 14 per week

Contract: Permanent

Salary: £23,620 per annum based on 35 hours per week plus Inner London weighting if applicable

Are you a retail expert passionate about making a meaningful impact?

We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

What does a day in the life of an Assistant Shop Manager involve?

• Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Working on the shop floor and coordinating activity "behind the scenes"; no two days are the same.
• Fostering a brilliant shopping environment and providing an excellent customer experience in store.
• Working collaboratively with the shop manager to oversee a team of dedicated volunteers, delivering their induction, management, and development.

To be a successful Assistant Shop Manager, what will you need?

• Experience as a retail superstar with knowledge from working in a shop environment.
• The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• A commercially savvy mind, with a good understanding of financial targets and measures, alongside proven IT skills.
• The ability to work flexibly to the needs of the store.

The closing date for your application is Thursday 5th June 2025 at 23:59. We reserve the right to close the advert early.

In return for your commitment and expertise, what will you get?

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all staff and volunteers. We are committed to enabling our teams to bring their true selves to work without fear of discrimination. We support this through regular data reporting and the backing of our internal networks including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Young Staff Network.

Together, we are the world's emergency responders