Assistant Shop Manager

Bayne's the Family Bakers; Dundee; Híbrido; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colleague discount up to 50%

Complimentary roll & hot drink during/

Retail discount for immediate family

Descripción de la vacante

Bayne’s the Family Bakers in Fintry, Dundee is hiring an Assistant Shop Manager. 35 hours per week with shifts that vary weekly and include weekends, between 5:30am and 5pm, five days out of seven.

You will help run the shop, schedule colleagues, train new staff and ensure top customer service and product quality. The role requires previous retail supervisory experience, confidence and enthusiasm, and a focus on KPIs, stock management and food hygiene compliance.

Formación

• Previous retail experience in a supervisory or management role.
• Confident and enthusiastic approach to work.
• Experience delivering on KPI's and profitability.
• Experience of managing stock and stock rotation.

Responsabilidades

• Ensure consistent excellent customer service within your shop.
• Assist the shop manager with all operational standards.
• Assist the shop manager in accurate scheduling (colleague rotas).
• Support new colleagues with induction and training.
• Ensure compliance with food hygiene, legal diligence and health and safety.
• Maintain high standards within the shop.
• Follow company cash handling and security procedures.
• Maintain product quality throughout the day.
• Encourage development of your team.
• Manage colleagues in a fast-paced customer service environment.
• Remain hands-on with serving, bake-offs, rolls and hot drinks.

Conocimientos

Retail supervision

Customer service

Team leadership

Stock management

Descripción del empleo

Retail Assistant Shop Manager - Fintry, Dundee, DD4 9EZ

35hours per week (although additional hours may be available).

As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 530am and 5pm - any 5 days from 7.Please only apply if you can commit to this

To be considered for this role:

You should have previous supervisory or management experience.

Full drivinglicence and access to your own vehicle.

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

Benefits of becoming our Assistant Shop Manager:

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.

For a full list of benefits please go to Bayne's website.

What your key responsibilities are as Assistant Shop Manager:

• Ensure consistent excellent customer service within your shop.
• Assist the shop manager with all operational standards.
• Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
• Assist all new colleagues ensuring that they are fully supported with their induction and training.
• Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
• Maintain excellent standards within the shop.
• Ensure compliance with company cash and security processes.
• Ensure the quality of our products is maintained throughout the day.
• Encourage the development of your team.
• Managing colleagues in a fast paced, customer service environment.
• Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

Key skills and experiences required of our Assistant Shop Manager:

• Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
• Confident and enthusiastic
• Experience of delivering on KPI`s and profitability.
• Experience of managing stock.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.