Assistant Shop Manager

Disabled Workers Co-operative; Calne; On-site; GBP 23,000; Part time

Job summary

A charitable organization in Calne is seeking an Assistant Shop Manager to lead a team of volunteers and drive retail operations. This part-time position offers the chance to create impactful displays and engage with the local community while promoting equality for disabled individuals. Candidates should have relevant retail or customer service experience and strong leadership skills. A flexible working schedule is required to cover weekends and bank holidays.

Benefits

35 days annual leave

Flexible working options

Company pension

Career development opportunities

Wellness incentives

Qualifications

• Proven experience in a retail or customer service environment.
• Strong customer focus and ability to motivate a team.
• Good attention to detail and creative eye for displays.

Responsibilities

• Manage shop operations and team during the manager's absence.
• Recruit and train volunteers.
• Create impactful displays and promote sustainable fashion.

Skills

Retail experience

Customer service skills

Team leadership

Creativity

Attention to detail

IT skills

Job description

JobDescription :
Assistant Shop Manager – Calne
Fixed term for 6 months - part time, 14 hours per week.
£22,932 per year (£12.60 per hour)
Phelps Parade, Calne, SN11 0HA

Make a real difference to the lives of disabled people.
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.

The role
Fixed term for 6 months - part time, 14 hours per week.

Scope's Calne shop - 11 Phelps Parade, Calne, SN11 0HA

As Temporary Assistant Shop Manager of Scope's Calne shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.

You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great can do attitude and a willingness to learn.

About you
To be successful in this role, you will:
• Have proven experience in a retail or customer service environment.
• Be passionate about retail
• Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
• Have a strong customer focus
• Have solid IT skills.
• You will have a good attention to detail and have a creative eye for shop displays.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Job Requirements/
Application Instructions:
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please contact us via our website.

Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

To apply please visit our website via the link.
https://ce0258li.webitrent.com/ce0258li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d3430169xzm&WVID=684025072G&LANG=USA
Please note that successful candidates will be subject to an enhanced DBS check.

Application closing date
19/08/2025

Address: Recruitment
Scope
Scope
Calne
SN Swindon
SN11 0HA

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The Disabled Workers Co-operative Ltd. Reg No. 4418227