Assistant Shop Manager

British Red Cross; Aldershot; On-site; GBP 24,000; Part time

Job summary

A charitable organization seeks a passionate Assistant Shop Manager in Minehead, Somerset. This part-time role (14 hours per week) involves collaborating with the shop manager to create a vibrant shopping environment while managing a team of volunteers. Ideal candidates should possess retail experience, strong customer service skills, and a flexible work approach. Competitive benefits include up to 36 days leave and a contributory pension scheme.

Benefits

36 days annual leave

Option to buy extra holidays

Up to 6% contributory pension

Flexible working

Career development opportunities

Access to discounts

Wellbeing assistance

Team collaboration

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Retail superstar with experience in a shop environment.
• People-person who enjoys providing excellent customer experience.
• Commercially savvy individual with understanding of financial targets.
• Ability to work flexibly according to store needs.

Responsibilities

• Collaborate with the shop manager to run a profitable shop.
• Work on the shop floor and manage behind-the-scenes activities.
• Foster a brilliant shopping environment for customers.
• Oversee a team of volunteers and manage their development.

Skills

Retail experience

Customer service

Financial understanding

IT skills

Job description

Assistant Shop Manager

Location: Minehead, Somerset

Hours: 14 per week

Contract: Fixed term for 6 months

Salary: £23,850 per annum based on 35 hours per week

Are you a retail expert passionate aboutimpacting to meaningful change?

We need a dynamicAssistantShopManagertojoin ourour friendly charity shop team.This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"-Joanne, Regional Retail Manager

What does a day in the life of an Assistant Shop Manager involve?

• Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
  
• Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
  
• Fostering a brilliant shopping environment and provide an excellent customer experience in store.
  
• Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.

To be a successful Assistant Shop Manager, what will you need?

• To be retail superstar with the experience and know-how from working in a shop environment.
• The traits of apeople-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.
• The ability to workflexiblyto the needs of the store.

Theclosingdatefor your application is 23.59 on Thursday 11th September 2025.Please note we reserve the right to close the advert early, given high volume of applications.

In return for your dedication and expertise, what will you get?

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working:We do our best to accommodate your preferred work style.
• Learning & Development:Wide range of career opportunities + comprehensive learning.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance:Access to mental health and wellbeing assistance.
• Team Working:Champion our mission in a collaborative team.
• Cycle2Work:Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders