Assistant Service Manager for Department of Medicine for Older People

London North West Healthcare NHS Trust; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK healthcare provider in Sheffield seeks an Assistant Service Manager for the Department of Medicine for Older People. This role supports day-to-day operations, ensuring performance targets are met and assisting in staff management. Candidates should have strong skills in Excel and knowledge of NHS standards. This position involves collaboration with the Service Manager to optimize service delivery and staffing.

Qualifications

• Experience in operational management within healthcare settings.
• Ability to support the delivery of performance targets.
• Skills in developing service priorities into detailed activity.

Responsibilities

• Support the Service Manager in operational management of DMOP.
• Oversee daily escalations to the operational team.
• Manage recruitment of junior doctors and line management of support staff.

Skills

Intermediate Excel skills

Analytical skills

Knowledge of NHS performance targets

Job description

Overview

We have an exciting opportunity for the role of Assistant Service Manager of the Department of Medicine for Older People (DMOP) within the Integrated Medicine Division. The post holder will be responsible for support of day-to-day operational management of the departments of DMOP.

You will be required to support the Service Manager in the delivery of all performance targets, including waiting time targets, contracted activity levels, finance, standards and quality of services, and overseeing daily escalations to the operational team. The post-holder will be required to possess Intermediate Excel skills to include more advanced formulas and functions like INDEX, SUM, AVERAGE, and IFSTATEMENTS for efficient use of spreadsheets. The post-holder will use their knowledge of NHS performance targets. The post holder will work closely with the Service Manager to understand the detail of service priorities/plans and how they would be expected to impact activity volumes. The post-holder will use analytical skills, combined with in-depth operational knowledge, to develop these service priorities into detailed activity and capacity adjustments.

You will be required to support the overseeing of the doctors 24/7 staffing rota and be responsible for the timely recruitment of junior doctors, as well as line management of Patient pathway coordinators, ward clerks and team leader.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures.

All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you to check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview. Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.