Assistant Service Manager

ID Medical Group Services; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dedicated healthcare service provider in Warrington is seeking an experienced Assistant Service Manager to lead a team of Specialist Advanced Support Workers. This role focuses on promoting the independence of a young adult with complex needs while providing high-quality, person-centred support. Ideal candidates are compassionate, resilient, and possess strong leadership skills. The position offers flexible working hours, casual attire, and a supportive environment.

Benefits

33 days annual leave including bank holidays

Flexible working hours

No uniform – casual clothing encouraged

Pension scheme and paid DBS

Ongoing professional development

Financial Hardship Fund

Qualifications

• Experience supporting individuals with complex needs.
• Comfortable using basic IT systems.
• Commitment to delivering high standards of care.

Responsibilities

• Assist in managing and leading a team of Specialist Advanced Support Workers.
• Provide high-quality support tailored to the individual's needs.
• Drive performance and team development.

Skills

Leadership

Team coordination

Compassion

Resilience

Education

Relevant qualification in Health and Social Care

Job description

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About the Role

We are seeking a dedicated and experienced Assistant Service Manager to join a team in Warrington. This is an exciting opportunity to help lead a team of Specialist Advanced Support Workers, working alongside the Service Manager to support a young adult with a learning disability, Tourette’s, OCD and complex needs as he transitions into his new home.

The role is focused on promoting his independence and ensuring he lives a fulfilling and active life. He enjoys music, films, football, gaming, and staying active – with a home gym to support his physical wellbeing. The successful candidate must be prepared to engage in regular physical activities and provide tailored, person-centred support in a calm, respectful, and engaging manner.

In addition to hands-on support, you will play a vital leadership role—driving performance, motivating your team, and helping to create a safe, supportive and empowering environment.

Key Responsibilities

• Assist in managing and leading a team of Specialist Advanced Support Workers
• Provide high-quality support tailored to the individual’s needs and preferences
• Promote a culture of positivity, independence, and person-centred care
• Ensure services are effectively resourced and compliant with best practices
• Support behaviour management planning and implementation
• Lead by example, driving performance, standards and team development

About You

• Hold a relevant qualification in Health and Social Care (e.g. Nurse, Social Worker, SVQ Level 3 with supervisory units, or Care Management Level 3)
• Experience supporting individuals with complex needs and behaviours that challenge
• A positive, compassionate and resilient nature
• Strong leadership and team coordination skills
• Comfortable using basic IT systems (training available if needed)
• Commitment to delivering high standards of care and support
• 33 days annual leave including bank holidays (pro-rata for part-time)
• Flexible working hours and shift patterns
• No uniform – casual clothing encouraged
• Pension scheme and paid DBS
• Recommend a Friend bonus
• Ongoing professional development and career progression
• Financial Hardship Fund and wellbeing investment
• Supportive and inclusive working environment
• Join a multi award-winning charity that reinvests profits into staff, services and local communities

Ready to make a difference in someone’s life and build a rewarding career?

Apply now to be part of a passionate team that changes lives for the better.