Assistant Service Manager

Cartrefi Cymru Co-operative; Llangefni; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading organization in Wales is seeking a Female Assistant Service Manager who is dedicated to promoting independence for individuals with learning disabilities. This role involves working closely with the Service Manager to ensure quality care and operational excellence. Candidates should have relevant experience and a caring nature, ready to embrace our values of trust, kindness, and respect.

Benefits

25 days annual leave, rising to 30 after 5 years

Excellent training and development opportunities

Employee Assistance Programme

Online shopping discounts

Qualifications

• Experience in social care supporting individuals with learning disabilities.
• Active work toward Level 3 Health and Social Care qualification.
• Driver's license for travel to meetings required.

Responsibilities

• Support daily operations as directed by the Service Manager.
• Monitor service performance and lead team meetings.
• Promote independence for the people supported.

Skills

Experience supporting people with learning difficulties

Caring nature

Flexibility

Education

Level 3 in Health and Social Care

Job description

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Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers.

With a new opportunity to join us as an Assistant Service Manager you can play a part in this.(Please note that this job is only open for female applicants)

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrate our values and are committed to makingeveryday remarkable.

Role: Female Assistant Service Manager

Hours: 37

Salary: £27,224pa, sleep-in shifts at £60 per night, and travel expenses paid at 45p per mile

Contract: Permanent

Interviews: We are looking to interview as soon as possible, so we encourage you to apply early

What you’ll be doing:

Working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. You’ll be active in the day-to-day operation, supporting duties as per the needs of the people we support. Shifts may include sleep-ins. In the absence of the Service Manager, you’ll take responsibility for the daily running of the service, providing leadership, monitoring performance, conducting one-to-ones, appraisals, and team meetings.

You’ll build positive relationships with stakeholders and embody our vision and values to deliver a first-class service. Your primary focus will be on promoting independence for the people we support, organizing and modeling support in an innovative, person-centered, and flexible way to makeeveryday remarkable.

Who we're looking for:

We’d love to hear from you if you have:

• Experience supporting people with learning difficulties in social care
• Level 3 in Health and Social Care (or actively working towards)
• A strong caring nature to support others in living enriched lives and fulfilling potential
• Knowledge of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as needed
• A driver’s license and willingness to travel for meetings and training

We value how you do your work, not just what you do — demonstrating our values daily is key.

Our Rewards

• Excellent training and development opportunities to gain qualifications
• 25 days annual leave, rising to 30 days after 5 years, with buy/sell options
• Benevolent Fund and financial wellbeing resources
• Online shopping discounts and benefits platform
• 24-hour Employee Assistance Programme
• Blue Light discount card eligibility
• And much more…

Our Mission

To build a better future by focusing on people with learning disabilities and their families. We aim to be a supportive provider for individuals, families, employees, partners, funders, and communities.

Our Values

We commit to our support promise, emphasizing:

• Trust
• Kindness
• Respect

Please note we reserve the right to close this advert early, so early application is encouraged.

Due to the personal care needs of the people supported, this role is exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975, and is therefore open to female applicants only.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Non-profit Organizations