Assistant Service Manager

JR United Kingdom; Ipswich; On-site; GBP 35,000 - 50,000; Full time

Job summary

Pembrook Resourcing is seeking a Service Manager to lead their aftersales team in Ipswich. The ideal candidate will possess strong leadership skills, a proactive approach, and a commitment to customer satisfaction. This role offers an opportunity to thrive in a financially secure and progressive organization.

Qualifications

• Hands-on and financially aware.
• Strong leadership abilities.
• Ability to negotiate at all levels.

Responsibilities

• Lead and manage the service team.
• Drive performance and customer service.
• Achieve financial targets.

Skills

Leadership

Customer Satisfaction

Communication

Proactive Approach

Job description

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Service Manager Position at Pembrook Resourcing

Overview:

Pembrook Resourcing is currently recruiting on behalf of their client for a Service Manager to join their busy aftersales team.

The Role:

The successful candidate will lead and manage the service team at a well-established centre. Your main objective will be to drive the performance of the service department, ensuring excellent customer service and achievement of all financial targets.

The Candidate:

You should be hands-on, financially aware, possess effective communication skills, have a keen eye for detail, and be capable of negotiating at all levels. You are looking to advance your career within a financially secure and progressive organization that values and rewards talented individuals who work diligently. You thrive on achieving results through entrepreneurial spirit, creating a high-performing team, and fostering a positive working environment. If you feel restricted in your current organization and seek a place that allows you to reach your full potential, this could be the right opportunity for you.

While relevant prestige experience is advantageous, attitude and character are more important. We seek candidates with strong leadership abilities who genuinely care about customer satisfaction and loyalty.

Key Skills:

1. Managing the service team
2. Liaising with other dealership managers
3. Proactive approach

Important: Please ensure you include correct contact details so we can reach you regarding your application. We wish you the best of luck!