Assistant Service Manager

Richmond and Wandsworth Council; Greater London; On-site; GBP 48,000 - 60,000; Full time

Job summary

A local government authority in London is seeking an Assistant Service Manager to enhance social work services. This full-time role involves motivating teams, managing budgets, and ensuring compliance with service standards. Ideal candidates will have strong leadership skills, a commitment to safeguarding, and a knack for improving resident services. The position offers excellent benefits, including generous annual leave and professional development opportunities, and is focused on delivering high-quality care.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Must have a positive attitude towards work.
• Ability to make rapid judgments in emergencies.
• Understanding of safeguarding legislation.
• Experience in managing diverse teams.

Responsibilities

• Facilitate service user choice to promote independence.
• Assist with budget management within resources.
• Conduct statutory interventions when necessary.
• Provide leadership to promote high-quality services.
• Manage team performance effectively.

Skills

Service user choice and empowerment

Budget management

Statutory interventions

Operational leadership

Team performance management

Job description

Assistant Service Manager

PO5 £48,873 - £59,220

Permanent

Full time 36 hours

Objective of role

We have an exciting opportunity to recruit an Assistant Locality Manager to work within our Wandsworth Locality Social Work teams.

We are looking for positive, experienced, social work managers who share our values and commitment.We are offering this opportunity to candidates who are passionate about improving the lives of residents and want to support staff to provide excellent standards of social work.

The teams consist of Assistant Service Managers, Senior Social Workers, Social Workers and Social Care Assessors who provide a holistic, personalised, strength-based service to residents over the age of 18 who have physical disabilities and older people with physical and mental health disabilities.

About the role

Your primary duties will include:

• To facilitate service user choice and empowerment through promoting independence and strength-based practice to enable residents to maintain their independence and local community connections for as long as safely possible
• To assist with the management of budgets, ensuring that processes and procedures are carried out in a timely and effective way within available resources
• To undertake statutory intervention when people are at risk or may be neglected or abused. This will include chairing Section 42 Safeguarding Adults Enquiries.
• To provide operational and motivational leadership of staff, promoting a positive working environment with the primary aim of delivering high quality services
• To manage the team's performance to achieve the Department's vision.

The person interested in this post will:

• Have a can do' attitude to work
• Continuously seek better value for money while meeting resident's outcomes at lower cost
• Have the interests of residents and service users at heart, and ensuring they receive the highest standards of service provision
• Take a team approach that values collaboration and partnership working
• Have knowledge of current developments in relevant legislation, national guidance and frameworks and how to access more detailed information when necessary, including the local authority's responsibility to safeguard adults at risk
• Be able to make rapid judgments, at times in emergencies

To apply please upload your CV and complete a supporting statement detailing how you meet the requirements of the role.

For an informal discussion regarding the role please contact:

Ozan Fitton-Brown, Service Manager for the Putney and Roehampton Social Care Team on [e-mail]

Satch Jani, Service Manager for the Balham, Tooting and Furzedown Social Care Team , on [e-mail]

Nina Back, Service Manager for the Battersea Social Care Team on nina/[e-mail]

Closing Date: Sunday 28th December 2025

Shortlisting Date: W/C Monday 29th December 2025

Interview Date: To be confirmed

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.