Assistant Service Manager

Key Health; Farnham; On-site; GBP 28,000; Full time

Job summary

A leading social care provider in the UK is seeking an enthusiastic Assistant Service Manager to support the Service Manager in leading their team. This role involves managing staff, ensuring quality support for service users, and overseeing recruitment and training. Ideal candidates will have experience in social care and strong leadership skills, alongside a full UK driving licence. Competitive salary and benefits including flexible working arrangements and a contributory pension scheme are offered.

Benefits

High quality training and support

Paid enhanced DBS check

Flexible working arrangements

Shopping discounts

Pro-rata annual leave

Contributory pension scheme

24/7 health and wellbeing support

‘Recommend a Friend’ scheme

Qualifications

• Experience working with adults with learning disabilities and/or behaviours that challenge.
• Experience leading or supervising a team is preferred.
• Good IT and business-systems skills are required.
• Ability to manage time and adapt to changing circumstances.
• Full UK driving licence is essential.

Responsibilities

• Support the Service Manager to lead and develop the staff team.
• Act as Service Manager in their absence.
• Oversee recruitment and staff management.
• Plan rosters and manage training allocations.
• Ensure person-centred planning for service users.
• Maintain policies and procedures for safe practice.
• Participate in on-call or sleep-in rota as necessary.

Skills

Experience with adults with learning disabilities

Leadership or supervision experience

IT and business-systems skills

Time management

Job description

Job Title : Assistant Service Manager

Location : Chobham, Surrey

Salary : £27,969 per annum (pro rata)

Hours : Full-time (39 hours / week)

Deputy Manager looking for a change? Team Lead wanting more responsibility? Senior Support Worker looking for a step up? This role is for you!

About Us

We are a values-driven social care provider specialising in support for adults with learning disabilities, complex needs, and behaviours that challenge. Our service supports a small number of adults (approx. 5) in a community setting where independence, social inclusion and meaningful lives are actively encouraged.

The Role

We are seeking an enthusiastic and dedicated Assistant Service Manager to join the team and support the Service Manager in leading the service. Key responsibilities include :

• Supporting the Service Manager to lead, develop and motivate the staff team
• Acting as the Service Manager in their absence
• Recruitment, staff supervision, training and performance management
• Rota planning, managing annual leave, sickness and training allocation
• Ensuring person-centred planning and bespoke support for the people living at the service
• Working with management information to inform decisions and drive a solutions-led culture
• Maintaining and embedding policies and procedures; ensuring safe, consistent practice
• Being part of the on‑call / sleep‑in rota, as required

About You

You will be a social care professional who :

• Has experience working with adults with learning disabilities and / or behaviours that challenge
• Has led or supervised a small-to-medium sized team (or willing to train)
• Has good IT and business-systems skills
• Can manage your own time, work under pressure, and adapt to changing circumstances
• Has a full UK driving licence (essential)
• Shares our values of respect, excellence, integrity and pride

What We Offer

• High quality training and support for your ongoing career development
• Paid enhanced DBS check
• Flexible working arrangements
• Shopping discounts via Blue Light Card and other benefits
• Pro-rata annual leave (paid)
• Contributory pension scheme with life assurances
• Free, confidential 24 / 7 health and wellbeing portal and counselling support
• “Recommend a Friend” scheme (earn up to £500)
• Commitment to the Disability Confident Scheme