Assistant Service Manager

Hull University Teaching Hospitals NHS Trust; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An NHS healthcare provider in the UK is seeking an experienced administrator to manage change projects and maintain information systems. The ideal candidate should possess NVQ Level II+ in Business Administration and have excellent communication and leadership skills. Experience in the NHS and customer services is desirable. This role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Involvement in implementation of change projects.
• Excellent interpersonal and clear leadership responsibilities.
• Ability to communicate a range of complex or sensitive information.

Responsibilities

• Maintain a range of information systems.
• Prioritize own and others' workloads effectively.
• Work proactively with minimal supervision.

Skills

Excellent communications skills

Experience in motivating staff and performance management

Excellent interpersonal skills

Education

NVQ Level II+ in Business Administration or equivalent

Tools

IT systems and packages

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see attached Job Description and Person Specification.

Person specification

Qualifications

Essential criteria

• NVQ Level II+ in Business Administration or equivalent Diploma in Business Administration or equivalent experience

Experience

Essential criteria

• Involvement in implementation of change projects Maintaining a range of information systems Experience of communicating a range of complex or sensitive information Understanding of data quality and performance indicators Prioritising own and others workloads with efficient / effective use of resources

Desirable criteria

• One year NHS experience in an administration supervisory or operational role Experience of customer services

Skills

Essential criteria

• Excellent communications skills within a range of situation Experience in motivating staff and performance management Experience in implementing change Excellent interpersonal and clear leadership responsibilities

Knowledge

Essential criteria

• Working knowledge of IT systems and packages

Desirable criteria

• Knowledge of NHS / Acute Care

OTHER

Essential criteria

• Able to work proactively on own initiative with minimal supervision Able to work as part of a team and flexibly / creatively to meet the needs of the service Demonstrable problem solving skills Ability to travel across sites

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 600.3KB)
• Additional Information (PDF, 308.1KB)
• Our Promise (PDF, 313.3KB)
• Remarkable People (PDF, 3.4MB)