Assistant Service Manager

Cartrefi Cymru Co-operative; Bangor; On-site; GBP 27,000 - 32,000; Full time

Job summary

Join Cartrefi Cymru as a Female Assistant Service Manager, a role dedicated to supporting individuals in the community. You will help lead the service, ensuring high standards of care and support for those in need while embodying the organization's values in everyday interactions.

Benefits

Excellent training and development opportunities

25 days annual leave, rising to 30 days

Confidential financial wellbeing resources

Long-term service awards

Online shopping discounts and benefits

24-hour Employee Assistance Programme

Blue Light discount card eligibility

Qualifications

• Experience in a social care setting.
• Working towards Level 3 qualifications in Health and Social Care.
• Driver’s license and access to a vehicle.

Responsibilities

• Support the Service Manager in operational roles.
• Ensures safe and caring service for clients.
• Provide leadership in the absence of the Service Manager.

Skills

Caring nature

Social care experience

Flexibility

Welsh language skills

Education

Level 3 in Health and Social Care

Job description

Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales' largest support providers.

With a new opportunity to join us as a Female Assistant Service Manager, you can play a part in this.

We are dedicated to supporting people in the community with varying needs to live a fulfilled and enriched life in their own homes. We want to work with the best people with the best skills who demonstrate our values and are committed to making everyday remarkable.

Location: Bangor, Gwynedd

Hours: Full time 37 hours per week

Salary: £27,224pa plus sleep-in shifts at £60 per night and travel expenses paid at 45p per mile

Contract: Permanent

Interviews: We are looking to interview as soon as possible, so we encourage you to apply early.

What you’ll be doing:

In this hands-on operational role, you’ll work alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. You’ll be visible in the day-to-day operation, supporting duties in line with the needs of the people we support. You’ll work shifts on a rota, which may include sleep-ins. In the absence of the Service Manager, you’ll take responsibility for the daily running of the service, providing leadership, monitoring performance, conducting one-to-ones and appraisals, and holding team meetings.

You’ll enjoy building positive relationships with all stakeholders and putting our vision and values into action to deliver a first-class service. Your focus will be on achieving the highest levels of independence for the people we support, organizing and modeling support in an innovative, person-centred, and flexible way to make everyday remarkable.

Who we're looking for:

• Experience supporting people in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• A strong caring nature to support others to live enriched lives and fulfill their potential
• Knowledge of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as required
• A driver’s license and access to your own vehicle
• Female to meet the needs of our service users
• Welsh language skills (preferred)

It’s not just what you do, but how you do it — we’re looking for someone who can demonstrate our values every day.

Our Rewards:

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave, rising to 30 days after 5 years’ service, with options to buy and sell leave
• Benevolent Fund and confidential financial wellbeing resources
• Long-term service awards
• Access to online shopping discounts and benefits
• 24-hour Employee Assistance Programme
• Blue Light discount card eligibility
• And much more…

Our Mission: To build a better future by focusing on people with learning disabilities and their families. We aim to be a great support provider for the individuals and families we serve, our employees, partners, funders, and the communities we work in.

Our Values:

Honesty, Trust, Kindness, Respect, Wellbeing.

Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975, makes this position open to female applicants only.

Please note, we reserve the right to close this advert early, so early applications are encouraged.