Assistant SEND Officer

Bracknell Forest Council; Bracknell; Hybrid; GBP 29,000 - 36,000; Full time

Job summary

Bracknell Forest Council is seeking two Assistant SEND Officers dedicated to supporting children and young people with special educational needs. These roles offer the chance to work in a diverse and collaborative team, providing essential administrative support to ensure the delivery of high-quality education and services for families.

Benefits

25 days annual leave (increasing to 28 after 3 years)

Flexible working opportunities

Electric vehicle salary sacrifice scheme

Local government pension

Enhanced parental leave

Employee Assistance Programme

Career development training

Sports and Social activities

Qualifications

• Experience in administrative support roles.
• Ability to maintain confidential information.
• Excellent written and spoken English.

Responsibilities

• Provide administrative support for SEND assessments.
• Maintain accurate records and communications.
• Coordinate meetings and documentation preparation.

Skills

Communication

Organizational Skills

Confidentiality

Administrative Skills

Tools

Capita ONE

Microsoft Word

Microsoft Excel

Job description

We are recruiting two Assistant SEND Officers who are committed to supporting all children and young people to learn, grow and to achieve their potential in education.

This is your opportunity to make a lasting impact. We will help you to be at your best, so we can be at ours.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

About You...

As an Assistant SEND Officer, you will assist the SEND teams by providing high-quality and effective administrative support, covering a wide range of activities.

You will be responsible for supporting SEND Officers and/or the Resolutions and Tribunals Officers to deliver statutory assessments of children and young people. This will involve requesting and collating evidence, liaising with families and professionals, creating and updating electronic records using Capita ONE (our case management system), Microsoft Word and Excel and other software.

As an Assistant SEND Officer you will draw on your excellent written and spoken English as the work involves significant amounts of writing emails and letters and working with families and professionals in- person, in virtual meetings and on the telephone. You will have strong administrative skills as well as previous experience in similar posts.

This is a diverse and busy role where no two days are ever the same. Whether working in the office, side by side with colleagues, or some days from home, you will be fully inducted and supported.

We are looking for enthusiastic, flexible, confident and reliable people who are seeking a rewarding role.

There are 2 roles available and job descriptions are attached to this advert: one role will be to provide dedicated support in response to increasing capacity within our Resolutions team and one role will be within the Tribunals team.

As a successful applicant you should have a ‘can-do’ approach, good organisational skills and the ability to multi-task with a high level of accuracy. Excellent communication skills and discretion are essential.

About The Team...

It is an exciting time to join Bracknell Forest. We continue to invest in our SEND and Specialist Support Service, reflecting the growing number of children and young people identified with additional needs.

Bracknell Forest believe that every child and young person should have access to high quality education, with the right support at the right time, so that they can achieve the best outcomes possible as adults.

We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.

Key responsibilities...

• Provide high quality confidential support in relation to coordination, administration, and implementation of all aspects of the SEND Team’s work.
• Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
• Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data.
• Making arrangements for meetings, workshops and other events.
• Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
• Coordinate and provide administrative support in delivery of the team’s response to Freedom of Information (FOI’s) and Subject Access Requests (SARs).
  
  

Our benefits...

• 25 days* annual leave increasing to 28 days after 3 years’ continuous
• The opportunity to buy up to 10 additional days* annual leave per year and sell 5
• Hybrid working opportunities to support your wellbeing and work-life
• Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility)
• An inclusive and social working environment with a variety of staff
• Local government pension
• Life insurance cover (linked to the pension scheme)
• Enhanced maternity, paternity, adoption and fostering
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and (Terms and Conditions apply – please refer to candidate pack for more information.)
• Career development through internal and external training
• A great office location next to travel links and Bracknell Forest’s thriving town
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Sports and Social
• Staff dental and health
• Discounted leisure centre and gym
• Supermarket
  
  

(*pro rata for part time)

Our values...

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments...

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting [e-mail]. We will work with you to support you throughout the process.

Interviews date

Interviews will be held on 23rd June 2025

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Applicants must be able to demonstrate in their application all essential requirements as listed in the job and person specification. Please indicate in your covering statement if you have a preference for which role you are applying for.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Ayanda Larkin, Senior SEND Officer

Email: [e-mail]

Tel.: [phone]

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.

Equal Opportunities

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Assistant SEND Officer

Employer:

Bracknell Forest Council

Salary:

£29,799 - £35,020 inclusive of London Weighting

Location:

Time Square, Bracknell

Contract:

Permanent

Working Pattern:

Flexible Hours/Full Time

Hours:

37 hours per week.

DBS Check:

Yes

Closing Date:

15/06/2025 at 23:59

Reference:

People/25/314955

We are recruiting two Assistant SEND Officers who are committed to supporting all children and young people to learn, grow and to achieve their potential in education.

This is your opportunity to make a lasting impact. We will help you to be at your best, so we can be at ours.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

About The Team...

It is an exciting time to join Bracknell Forest. We continue to invest in our SEND and Specialist Support Service, reflecting the growing number of children and young people identified with additional needs.

Bracknell Forest believe that every child and young person should have access to high quality education, with the right support at the right time, so that they can achieve the best outcomes possible as adults.

We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.

Key responsibilities...

• Provide high quality confidential support in relation to coordination, administration, and implementation of all aspects of the SEND Team’s work.
• Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
• Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data.
• Making arrangements for meetings, workshops and other events.
• Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
• Coordinate and provide administrative support in delivery of the team’s response to Freedom of Information (FOI’s) and Subject Access Requests (SARs).
  
  

Our benefits...

• 25 days* annual leave increasing to 28 days after 3 years’ continuous
• The opportunity to buy up to 10 additional days* annual leave per year and sell 5
• Hybrid working opportunities to support your wellbeing and work-life
• Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility)
• An inclusive and social working environment with a variety of staff
• Local government pension
• Life insurance cover (linked to the pension scheme)
• Enhanced maternity, paternity, adoption and fostering
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and (Terms and Conditions apply – please refer to candidate pack for more information.)
• Career development through internal and external training
• A great office location next to travel links and Bracknell Forest’s thriving town
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Sports and Social
• Staff dental and health
• Discounted leisure centre and gym
• Supermarket
  
  

(*pro rata for part time)

Our values...

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments...

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting [e-mail]. We will work with you to support you throughout the process.

Interviews date

Interviews will be held on 23rd June 2025

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Applicants must be able to demonstrate in their application all essential requirements as listed in the job and person specification. Please indicate in your covering statement if you have a preference for which role you are applying for.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Ayanda Larkin, Senior SEND Officer

Email: [e-mail]

Tel.: [phone]

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.

Equal Opportunities

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Further information on this vacancy

• Assistant SEND Officer Resolutions Team JD/PS
• Assistant SEND Officer Tribunals Team JD/PS
• Candidate pack
  
  

Apply Online

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