Assistant Retail Operations Manager (Hiring Immediately)

JR United Kingdom; England; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking an Assistant Retail Operations Manager to join their dynamic team in West Sussex. This role involves leading and motivating a team, ensuring exceptional customer service, and managing store operations in the absence of the Store Manager. With a competitive salary and a comprehensive benefits package, including generous holiday entitlement and ongoing training, this position offers a fantastic opportunity for career progression. If you're passionate about retail and ready to make a meaningful impact, this is the perfect role for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training and development

Enhanced family leave

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Strong time management and problem-solving skills.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Lead and motivate the team, applying Leadership & Company Principles.
• Ensure compliance with Health and Safety laws and standards.

Skills

Team Leadership

Communication Skills

Time Management

Problem-Solving

Customer Service

Job description

Job Title: Assistant Retail Operations Manager (Hiring Immediately), West Sussex

Client: Lidl

Location: West Sussex

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Summary: £36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table, but we also have a whole lot in common. We’re resilient, confident, and trusted leaders—just like you. As a Deputy Store Manager at Lidl, you’ll be calm, collected, and proactive, engaging on the shop floor and behind the scenes. Your responsibilities will include managing cash processes, monitoring stock integrity, inspiring colleagues, and stepping into the Store Manager’s role when absent, taking ownership of the store and leading by example.

In return, we offer a competitive salary, a comprehensive benefits package supporting your well-being, and opportunities for career progression through training and development.

What you'll do:

1. Set a positive example for the team and customers.
2. Manage the store independently in the absence of the Store Manager.
3. Lead and motivate the team, applying our Leadership & Company Principles.
4. Check and work deliveries, manage the till area, and monitor KPIs.
5. Provide excellent customer service and handle queries.
6. Ensure compliance with Health and Safety laws and standards.

What you'll need:

1. Experience leading and developing a team in a fast-paced environment.
2. Excellent communication skills.
3. Strong time management, delegation, and problem-solving skills.
4. Confidence to support the team through every shift.
5. Commitment to providing exceptional customer service.
6. Ability to monitor, manage, and improve KPIs.

What you'll receive:

1. 30-35 days holiday (pro rata).
2. 10% in-store discount.
3. Pension scheme.
4. Ongoing training and development.
5. Enhanced family leave and other perks.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to make a difference and advance your career, apply now. Employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.