Assistant Retail Operations Manager (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player in retail is seeking an Assistant Retail Operations Manager to lead a dynamic team in a bustling store environment. In this role, you'll inspire colleagues, manage daily operations, and ensure exceptional customer service. With a competitive salary and a generous benefits package, this position offers opportunities for career development and training. Join a diverse and inclusive team that values your unique contributions and supports your growth in a respectful environment. If you're ready to make a difference, this is the perfect opportunity for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Qualifications

• Leadership experience in a fast-paced environment is essential.
• Strong communication and time management skills are crucial.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Provide excellent customer service and address customer queries.
• Ensure compliance with Health and Safety laws and standards.

Skills

Leadership experience

Communication skills

Time management

Delegation skills

Problem-solving skills

Customer service commitment

KPI monitoring

Job description

Assistant Retail Operations Manager (Hiring Immediately), Crawley, West Sussex

Client: Lidl

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Summary

• £36,000 - £44,500 per annum
• 30-35 days’ holiday (pro rata)
• 10% in-store discount
• Pension scheme

Everyone who works at Lidl brings something unique to the table, but we also have a whole lot in common. We’re resilient, confident, and trusted leaders—just like you. As a Deputy Store Manager, you’ll be involved both on the shop floor and behind the scenes. You will manage cash processes, monitor stock integrity, inspire colleagues, and take ownership of the store in the absence of the Store Manager, leading by example.

In return, we offer a competitive salary, a generous benefits package, and opportunities for career progression. We support your development with training and encourage you to succeed in your career here.

What you'll do

1. Set a positive example for the team and customers.
2. Manage the store independently in the absence of the Store Manager.
3. Lead and motivate the team using our Leadership & Company Principles.
4. Check and manage deliveries, oversee the till area, and monitor KPIs.
5. Provide excellent customer service and address customer queries.
6. Ensure compliance with Health and Safety laws and standards.

What you'll need

1. Leadership experience in a fast-paced environment.
2. Excellent communication skills.
3. Strong time management, delegation, and problem-solving skills.
4. Confidence to support the team through every shift.
5. Commitment to providing exceptional customer service.
6. Ability to monitor and improve KPIs.

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Additional perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a respectful environment. If you're ready to make a difference, apply now. Employment is conditional upon satisfactory references and background checks.