Assistant Retail Manager - Dunfermline Drive-thru

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 22,000; Part time

Job summary

Join a dynamic team as an Assistant Retail Manager at a pioneering bakery! This role offers a unique opportunity to support operations while leading a passionate team in a busy environment. You'll be at the forefront of providing exceptional customer service and ensuring the smooth running of the shop. With a rich history of innovation and a commitment to quality, this established bakery values its employees and offers a range of perks, including competitive pay, bonuses, and discounts. If you thrive in a fast-paced setting and are eager to make a difference, this is the perfect opportunity for you!

Benefits

Free Baked Products

20% Off Products

Bonus Scheme

Staff Referral Scheme

Discounts at Retailers

Free Counselling Services

Career Development Opportunities

Gifts for Special Occasions

Qualifications

• Previous retail management experience preferred, but attitude and work ethic are key.
• Full training provided for the right candidate.

Responsibilities

• Support the retail manager in operations and team management.
• Lead by example to achieve sales targets and enhance customer experience.
• Complete compliance tasks and assist with stock management.

Skills

Retail Management Experience

Customer Service

Team Leadership

Organizational Skills

Initiative

Education

High School Diploma

Retail Management Certification

Job description

We have an exciting opportunity for the right individual to join our team as Assistant Retail Manager at our Bakery Drive-Thru stores in Halbeath, Dunfermline.

• Permanent Job
• 30 hours per week
• 5 days over 7 per week
• Pay £408 per week
• Weekly Pay

What You’ll Do

Your main role will be to support the retail manager in all aspects of operations and team management in your shop and everything that this entails, including:

• Leading by example and encouraging the team to achieve sales targets whilst providing our customers with a great shopping experience every time so they will keep coming back!
• Assisting Branch Manager with managing the team
• Working closely with the Retail Shop Manager to support with monitoring and maximising the performance of the team
• Completing compliance tasks to ensure that the shop is running diligently
• All of our management like to muck in; when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush or grabbing a brush and sweeping the floor, whilst delegating tasks amongst the team
• Morning, afternoon and late afternoon shifts are shared amongst management on a rota basis. Our morning shifts mean setting up our award-winning bakery goods within our display cabinets, putting away deliveries, counting stock and preparing salad, while our late afternoon shifts include cleaning, sweeping and stock counting.
• Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers

So it's a busy hands-on, customer-focused role!

What You’ll Need

Previous retail management experience is preferred but we do also look for the right attitude and work ethic - full training will be provided!

Are you…

• A team player? We believe that teamwork makes the dream work and is essential to ensure the smooth operations within our shops
• Someone that loves the hustle and bustle of a busy shop?
• Someone who can use their initiative and overcome challenges?
• Someone who has a naturally good rapport with people?
• Someone who can confidently lead a team?
• Someone that knows how to provide consistently great customer service?
• Someone who is organised and can prioritise workloads?
• Someone who is confident in delegating tasks, giving and receiving feedback?
• Someone who is the kind of person who sticks around through thick and thin; we would love to see you bring that dependable energy to the team.

Does all of this sound like you? If so, we want to hear from you!

What You’ll Receive

We love our people as much as we love our bridies (which is a lot!). So to thank them for all of their hard work, we offer an attractive benefits package:

• Competitive Salary: £13.61 per hour (Gross earnings of £21,200k)
• Bonus scheme with potential earnings of £900
• Lunch is on us! We offer free baked products to our teams on shift and a further 20% off our products across all of our shops.
• Presents for our team at special moments (Christmas, Length of Service & Weddings)
• Know someone great? Our staff referral scheme offers the potential to earn £150 each!
• Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc.
• Free Counselling for mental health, money, legal or work matters
• Career development your sort of thing? We love to develop our teams to be the best versions of themselves which is why we like to offer job opportunities to our existing team.

About us

Stephens Bakery is a 4th generation family business that is over 150 years in the baking but don’t let that fool you into thinking we’re stuck in the past! We are a company that has never shied away from innovation - we were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand-alone bakery drive-thru. We now have 15 retail shops and convenience partnerships with Coop, Scotmid, Morrisons and Independent retailers.

When we’re not creating new ways to serve our customers, we’re staying true to our craft by using traditional baking methods and sourcing the finest local ingredients. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year, UK Craft Bakery Business of the Year and we are home to Scotland’s favourite Morning Roll, Steak Bridie and Double-Biscuit.

The Next Steps

Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview. The next step would be an in-person interview and finally, a paid work trial.

On average, the hiring process takes around 2 weeks however, this is flexible to accommodate for notice periods.